Burley Court Hotel

Lovely, friendly owner and family.Beautiful grounds and lush pool.

I am glad I didn't go by others reviews. The Hotel is out dated, however extremely pleased with my 4 night stay, spotless clean room, had family room, we stayed completely comfortable, location is amazing, definitely going back.

Dubious after seeing the reviews but I needn't of worried. Double bed room, shower, heater, TV, plenty of Tea/Coffee, and it was clean, tidy and quiet! WiFi wasn't much use, but reception, room, and value was well worth the price of £40 for one night! Plenty of space for clothes and to move around. Near to Lansdowne/Bournemouth.Yes it needs updating a little, but it's fine for a night or two.

We arrived and were welcomed straight away and offered upgrades from our 2 double rooms to 2 family rooms. These were clean, spacious and recently decorated. The pool looked nice. We didn't eat there so can't report on that. Staff were friendly.

Cheap, clean rooms with all expected amenities. Staffing levels minimum, but price reflects. Good stay as a base, close to town.

Very nice place just very small shower and bathroom in ours and needs renovation. But the rooms are nice, very clean and freshly clean sheets. And perfect location

Reception staff very helpful and friendly . Cleaning staff very methodical and replenished toilet rolls/tea and coffee room was spotless. Room was clean on arrival and ready early . Good view of the swimming pool and quiet hotel with no noise. Stayed at hotel four times now and will definitely stay again when visiting bournemouth

The most disgusting customer service I have ever experienced in my life. Do not stay here!!!The ‘owner’ Luke or John he’s not quite sure what his name is, chased me out of the car park shouting because I had arrived early to check in and apparently the car park is a private car park.I am a pregnant lady and he was intimidating and extremely disrespectful towards me. I traveled nearly 2 hours from my home to have a staycation in Bournemouth and he ruined it before it had even begun.I did not stay at this hotel and he tried to prevent me from getting a refund.From reading previous reviews this seems to have happened before, I honestly believe this is a scam hotel.There were no other guests when we arrived even though it’s peak time with children being off school.I’m 100% certain the only people writing good reviews here are the staff.I did not see the room I was meant to stay in, but the reception was old and broken down, I wouldn’t stay here if someone paid me a million pound.Genuinely the worst hotel experience I have ever had in my life. 0 star