Nine Mile Veterinary Hospital

Very friendly. You really feel like your pet will be well taken care of and that you are a valued client.Thank you for looking after my fur baby so well!

Absolutely wonderful staff and reception. We recently had to put our beloved lab down, which was an utterly heartbreaking mess of emotions, but the way we were treated by Nine Mile was so compassionate and kind that I still well up thinking about it days later. The vet, nurse and even receptionist were not only professional but respectful, giving us time to process it all instead of forcing anyone to make immediate financial or end-of-life decisions; we were also walked through everything very professionally and knew what would happen next at any given time. I wish I had caught the vet’s name who helped us out so I could thank her on behalf of my younger brother as well, who in spite of all the emotions said it even made him consider being a vet, so that he could provide the same sort of peaceful closure to people and their pets. I’m so thankful for the way we were able to wish Summer goodbye in our own time, and I know for a fact she was comfortable the whole way to the end. She was treated not just as an animal, but a being that warranted peace and care. An absolute 5 out of 5 stars.

Excellent cannot fault them. Such lovely friendly understanding people. Very professional

Really helpful and friendly staff. They were very caring with my poorly dog.

I have used the out of hours service a few times at nine mile and have always been very impressed. My kitten Spud was taken in with persistent vomiting and the service we received was outstanding.The staff really care about the animals they look after and took the time to explain our options thoroughly with costs and it’s clear they have the animals welfare at the centre of their recommendations (not costs as I have experienced elsewhere!).I’m sorry I didn’t catch her name but big thank you to the lady who was on the night shift with an American accent. It was incredibly reassuring to know my little boy was in good hands. Couldn’t recommend enough!

We lost our little cat, Hannah, recently and we were devastated. She was 17 but it’s still never easy when they go. The people at Nine Mile Ride Vets were really kind and caring in helping us deal with this and we will be forever grateful.Thank you.

Professionals, supportive , really cared for our dog Bob and the doctor explained everything thoroughly regarding our options and the best one to choose for our dog's health.Thank you,Bob is doing really well and has a good recovery.

Excellent service Always friendly and welcoming. We have been going here for many years and have no complaints. All our animals are always cared for whenever they need treatment.

Hannah and all the lovely people we met there are honestly 10/10. Having used several of other local veterinary clinics Nine Mile is by far the best for service, communication, clarity, quality and friendliness.They have always treated us with the utmost care and having several animals and children we tend to all have to go in and they never mind bringing my chaos in. They’re so lovely to us.Our cat was recently stolen and when found was barely alive, it was heartbreaking for our whole family and thanks to all the staff they refused to give up on him and spent a week in 24 hour care. We were phoned several times a day where they could and were told clearly and honestly what was happening.Their love and care for animals goes far beyond a ‘job’. I seriously couldn’t recommend them enough and have been bragging about them ever since. If you’re wondering whether to use them I sincerely recommend you do, they are the BEST in the area without a doubt!

Been a customer for over 20 years and always had 5* attention and treatment. My dog is currently receiving acupuncture for his arthritis and Hannah explains the aim of the treatment, where she is targeting and why each time we go. She also has the patience of a Saint!! Cannot recommend this practice highly enough