TAKE Wellness

Absolutely first class product and first class customer service-from purchase to installation! Every member of staff excellent and extremely helpful. Would recommend to everyone!

Went to a few places but decided on Hydropool. I'm glad we did. The service was fantastic and we will defiantly be recommending them to our friends. Thanks Steve and Simon.

The 970 wasn't our first hottub but this was our first dealings with Hydropool Cheltenham and everything went perfectly. The service we received was excellent, all of our questions were answered and everyone we dealt with was really friendly and happy to help. We were kept informed throughout from the day we ordered to the day it was delivered.

Absolutely thrilled with the service I received from this company. Had my hot tub serviced and set up for the winter season today and could not fault the whole experience from the 1st call to the engineer leaving. I can highly recommend them for any of your hot tub needs. A local family run company who I can turn to for advice and my ongoing chemicals. Thank you

Had our Hydropool Serenity hot tub since January and don’t have the words to express our gratitude to Kate and Simon. From walking in to the showroom, to delivery and installation, to all the “silly questions” and the politest response ever to my picture of a dip-stick which apparently I was holding upside down!!!!This is Customer Service and After Sales Service of the highest calibre and the multi-national big boys should come and see them in action!!!Thank you for your advice, your patience and your product. We love it.

Went to hydropool today, in Cheltenham, with my nine year old son, after speaking to Simon, and Kate about trying out one of there swim spa,s.Arrived, and were made very welcome by both of them.Had a walk round the showroom, looking at there range of hot tubs, sauna,s, and general bits for the garden, including a range of barbeques, and even an outside pool table.The centre piece of the showroom is one of the latest swim spa,s from hydropool.Me, and my son got in it, for about 30 minutes, Simon, and Kate were very knowledgeable about the swim spa, and answered any questions I had about it.My son and I, loved it, absolutely brilliant, great fun, and really relaxing, I want one.I've been to other hot tub, and swim spa showrooms, over time, and over all, I would say hydropool ticks all the boxes for me, quality products from a reputable company that has been going for 35 years, say no more.

We bought a 12 ft swim spa in 2020, the Team at Hydropool were fantastic and answered all of our questions and queries. They organised people to lay the concrete base and arranged everything for the delivery and set up. 18 months on we still love our pool and the service we continue to receive has been 5 stars. Would recommend to anyone looking for a hot tub or a swim spa.

These people are awesome. Have no idea how to look at a swimming pool but after 20 minutes I got a crash course plus helpful information sheets. This is my goto place for pool chemicals from now on. Thanks guys. Jeff

Couldn't ask for a better experience!From our initial enquiry to the site inspection, installation and on going support. they've been brilliant. (and answering many of our stupid questions)They're always available, offer great value (we've priced matched elsewhere), and they're very knowledgeable down to the smallest detail.Hugely impressed and we've gone on to purchase additional products from them.Highly recommended.

We recently had a hot tub installed at home and the service Simon gave was great. He did a site survey and worked out how to get the tub safely into position (which wasn’t straighforward). They arrived exactly when they said they would, completed the whole thing with no fuss, carefully and respectfully of our neighbours property (and ours). We are really pleased with the tub and enjoying lots of family time together. Thanks Simon.