Kingsbridge Maypole Clinic

Waiting for over a hour for an appointment when it was scheduled for 11am.

If I could give -5 starts I would. Arrived at the clinic on time and ready for appointment. 25 minutes late for the consultation, just to be told I was referred to the wrong consultant. So whoever booked the appointment hadn’t even bothered to check. Not only did I have to take a day off work, a days paid missed because the lack of communication. Not as if I was close to the clinic either, had to pay for travel. The unpleasant woman at reception then tried to send me to Ballykelly for an appointment. Now to be told the next appointment isn’t until the end of January and the consultant only works one day a week in the afternoon. Must be nice. After losing a day of pay and waiting 2 months for this appointment to be told it’s the wrong person and to go home because they couldn’t really care less.

Dreadful . No feedback. Spent weeks awaiting meds

I have visit the Surgery last week with friend of mine.It was her first time seeing doctor in this country...She is oldery Lady with plenty of sickness....We have been booked with Dr.Cody.We had to explain him what's wrong with my friend,what's her health situation,etc.The appointment turned to be disaster....Dr.Cody was not interested at all about what we talked to him,there was no conversation with him,his actions and body language was absolutely ignorant and unpleasant...He acted like friend of mine is someone worse and lower level" then him... We have asked him questions about blood test and many more which answer we did not recieved just on the end of the appointment he handed to us prescription. He was ignoring us since minute one and sitting on the chair like ppl in the bar with pint of beer .We didn't know is he listing to us cause his look showed no interest at all.Tbh i was extremely disappointed