Laurel Lodge - Black Swan Care Group

As the Manager of Laurel Lodge I have nothing but praise and admiration for my team.Staff always ensure our residents are catered for with their needs and wishes met, this is implemented through tailoring individualised care with lots of resident input and working together to maintain a high standard of continuous support.We are always striving to improve our residents well being and offer a wide range of activities, facilitate social outings and encourage integration.Feedback from our residents, their NOK and external visitors is valued, appreciated and always welcome.We are one 'family' at Laurel Lodge and pride ourselves in being able to offer a loving, warm and friendly home to live in.

Really great, kind, responsive staff. Lovely rooms and warm, welcoming atmosphere.

Warm, friendly atmosphere with fantastic staff and manager. Nicely decorated and thoughtful touches such as a hot drinks machine that is free of charge mean you can get comfortable when spending time with loved ones. Close proximity to two other homes run by the same company and they’re all good, unique in their own way but you can see they all have the same values about care. Laurel Lodge is a wonderful place for anyone considering a care home.