The Lotus House
159 Reviews
- Friday11 AM–11 PM
- Saturday5–11 PM
- Sunday5–10:30 PM
- Monday5–10:30 PM
- TuesdayClosed
- Wednesday5–10:30 PM
- Thursday5–10:30 PM
About the Business
Lotus House |
Contacts
Call Us
+441670712728
Brockwell Centre, Northumbrian Road, Cramlington NE23 1XX
Hours
- Friday11 AM–11 PM
- Saturday5–11 PM
- Sunday5–10:30 PM
- Monday5–10:30 PM
- TuesdayClosed
- Wednesday5–10:30 PM
- Thursday5–10:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Toilets
- Accepts reservations
- Late-night food
- Lunch
- Casual
- Parking
- Free parking lot
Recommended Reviews
Stephanie Hayes
18.03.2024
The Lotus House
Have always been very loyal to this Chinese however after last night never again! We travel from blyth to collect food never had any issues with orders but last night after getting home we seen our order was wrong, wrong meal and two things missing. Rang up to explain and asked for the couple of other things we had ordered to be replaced. (We’re not talking meals, it was simply some rice, chips and sauce that would have gone cold once we travelled back to collect the correct food) Absolutely not I was told! They would only replace the meal that was wrong. So after it being their mistake they expect me to eat half our tea cold!! So I told them they could have there food back and I wanted a full refund. This was agreed. Unbelievable that they actually did this and chose to loose not only ours but our family’s custom who have been going here for years. All over their mistake. A very rude young man on the desk who said he did not have time for this, no time to ensure the customers who pay towards his wages are happy with what they’ve spent their money on! So angry and disappointed!!!
Daniel Bays
01.03.2024
The Lotus House
If it wasn't local after having a few pints... I wouldn't go.After many visits (50+), the food has gone down in quality and up in price.Dry Rice, cold food and low quality chicken, beef & pork.
Dave Lovell
13.02.2024
The Lotus House
One of the best Chinese takeaways in Cramlington. Has been here for over twenty years and had regularly been providing good food. I don't know about the delivery service as I always go to the shop but the food is always piping hot and we've never had a bad order.
Linda Sherrard
01.02.2024
The Lotus House
Ordered food for collection, was informed it would be 10 to 15 minutes, arrived shirt time later to find my order ready to go. Food is always hot, staff friendly, even when it is busy. Had a lovely chicken in batter with orange sauce and fried rice and prawn crackers.
Geordielicious -
08.01.2024
The Lotus House
Ordered online and informed food would take 30-40 minutes. Over an hour and 20 minutes later still no food. Called up and told it would take longer as it was raining ?. Waited another 15 minutes And food arrived. Could tell the food had been sat for some time: ordered both normal chips and salt and pepper chips there was not much difference between the two. Chicken balls were nice along with curry sauce. Vermicelli was dry and lacked flavour.Very disappointed as this was a recommend from a mate who had used them for years.Won’t be ordering again.
Tony Shields
29.12.2023
The Lotus House
Never seen a chop suey without bean sprouts, bland food
Goo Gillybear
22.12.2023
The Lotus House
Have loved this place being local. Would have given 5 stars for years now.However, recently, food quality has been plummeting.Chicken in Batter I bought today was burnt to a crisp.Chilli pepper chips were dry and tasteless.Egg foo young was just an omelette folded over...which essentially, yes it's what it is, but it's never been as bland and as bad.Love the people, but the food quality is going down hill
Jack Tait
18.12.2023
The Lotus House
Ordered food, given 30-35 minute estimate for delivery. After an hour and a half we rang to be informed the food was already sent out with delivery. Nearly half an hour later the food turns up, surprisingly piping hot seeing as the food was out for delivery for 30 minutes. Can only presume previous delivery was to the sun as this would explain delay and temperature.
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Map
Brockwell Centre, Northumbrian Road, Cramlington NE23 1XX
The Lotus House