Balu Travel Ltd

5 star service from start to Finnish speedy visa service very professional will use again and we live 90 miles south of bham worth the trip we'll done bob ,jazz

Good service

Kool place to shop

Very expensive & left waiting for ages.

Supportive staff

Good customer service and very knowledgeable.

Went in today for help on retrieving MTCN no. via the western union help desk in order to get a refund.. the person behind the counter was completely out of order in terms of customer service. This was the 7th W.Union we'd been to this morning with wrongful information. We left the shop AGAIN in great disappointment and frustration. Decided to try one last W.Union shop on the way, where no questions asked upon reading our letter which we presented, the gentleman immediately made one call to the help desk to obtain the MTCN No. and our refund was given to us in cash. (ALL this took place in the space of 10 minutes top).Why did all the WESTERN UNION shops in Soho Road not help us with a simple call to the help desk for our MTCN No? Why did we have to go through so much frustration when we were completely in our rights to get a refund?Would never ever enter this Western Union shop AGAIN.

Excellent customer service,highly recommended!!