B&Q West Norwood
1003 Reviews
$$$$
- Friday8 AM–8 PM
- Saturday8 AM–8 PM
- Sunday10 AM–4 PM
- MondayClosed
- TuesdayClosed
- Wednesday8 AM–8 PM
- Thursday8 AM–8 PM
About the Business
B&Q West Norwood | Store details | DIY at B&Q | Visit our B&Q West Norwood store for all your home and garden supplies and for advice on all the latest DIY trends!
Contacts
Website
Call Us
+442087611236
304-322 Norwood Rd, Norwood, London SE27 9AF
Hours
- Friday8 AM–8 PM
- Saturday8 AM–8 PM
- Sunday10 AM–4 PM
- MondayClosed
- TuesdayClosed
- Wednesday8 AM–8 PM
- Thursday8 AM–8 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Dave Pickering
08.03.2024
B&Q West Norwood
Awkward vehicle access, especially for longer vehicles, vans, etc. Not a particularly large store and hence they don't carry the range of options as would a larger store. Interior feels 'compact'. It's OK if you're just after some commonly available items but not brilliant for full-range shopping. On two floors and we didn't spot a lift (we did look, but if there then we missed it), so brilliant for those with any mobility issues.
Wendy Thuo
03.03.2024
B&Q West Norwood
It’s only because this is the closest store to me that I have to endure the countless times I waste every-time I go into this store. There’s a proper lack of training with the staff so there’s always issues when buying/exchanging/returning items. I’ve resulted in calling in before hand to make sure I avoid a 5 mins job being 45mins but still end up being told something totally different when I arrive in. Ensure staff actually have some knowledge in this industry and are aware of the policies so this CORRECT information is given to customers!!! Or be accountable if not.
Kurtis Gentry
20.02.2024
B&Q West Norwood
Generally helpful staff and good selection for a town centre DIY store. Could do with a lift for carrying heavy items from downstairs up to your car, it’s a bit of a strange arrangement if you have trouble lifting heavy items
S
06.02.2024
B&Q West Norwood
Surprisingly, large store. Well stocked and good variety. The only issue would be the parking; getting in and out can be a problem due to dubble parked cars and vans. Otherwise a nice well maintained branch.
Simon Keable-Elliott
01.02.2024
B&Q West Norwood
Amazing customer service. I was out of my depth with a tap problem but Marek must have spent at least 20 minutes coming up with a good (and cheap) solution. Thanks so much
Anna “Jilli”
29.01.2024
B&Q West Norwood
I really like this shop. They have a very nice offer of potted flowers.
Chriss Njay
31.12.2023
B&Q West Norwood
It's a small store split across more than one level. I went for plant pots (clay pots), soil and vermiculite. I only managed to get one thing... Soil. The only pots they had were a few clear plastic orchid pots with zero drainage holes (no orchid bark) and large outdoor pots and baskets. The selection of plants were very nice though and I would have been tempted to buy some if there were pots! The young man at the till was very polite and professional. So refreshing.
N O
20.12.2023
B&Q West Norwood
Fantastic customer service. I needed to buy a door lock and approached KV. I must confess his customer service was fantastic. KV was professional, proactive and polite. He helped me make a quick decision because he understood what I required. I had to return because I had forgotten to get a door handle and he immediately sorted it out for me. I noted that he also had a good relationship with his immediate colleagues who also made me feel like a valued customer. It was a really pleasant shopping experience.
Ex Nihilo Records
18.12.2023
B&Q West Norwood
Average B&Q, the parking is a bit difficult to find if your not local to the area, the exit route from the car park is more difficult, the area is very dirty and has lots of junk spread around, quite tricky to come out if you have a van or big car.
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Map
304-322 Norwood Rd, Norwood, London SE27 9AF
B&Q West Norwood