Sweet Spot (Hales ST)

I've said this about the one on Gosford Street but I'll say it again. This is the best dessert spot in town, everything is so delicious and at this point I think I've tried almost everything in the menu. Never disappointed me and my cravings for brownies, love it

Sweet Spot have varieties of delicious desserts. Had Mango Waffle and The Classic which tastes both heavenly! The staff is friendly and helpful. Will surely visit again. A must try!

The cookie dough was phenomenal and the staff was really friendly :) Will come here again for sure!!

Food is always 10/10 service and delivery drivers are always polite and friendly. Has to be my uncles favourite place to order from and he enjoys it every single time. Thank you :)

I’ve been ordering food from sweet spot for years now and today I was let down. I have ordered a large cookie dough and the food didn’t even fill half of the tray. When I called I was told that I had to request a refund via Uber eats but Uber eats can’t process this refund. I’m definitely disappointed!

Amazing deserts. They are small for paying 7£ but if you like deserts then this is your place. Nice little spot with friends and staff is lovely.

Me and my girlfriend come here regularly, we have always had a good experience & good customer service. However, the opening times claim that the shop is open till 12.00 on Saturdays, at 11pm we came to get some dessert, when we arrived the light was on and there was bags(including an ordered nandos) on the table so we assumed they were open. After trying to enter the shop and realising the shop was closed, one of the workers approached us very passive aggressive and continued to wave the keys in our face & shouted at us that the shop is closed, she was extremely rude, we are never the Karen’s to right bad reviews but the way we were spoke to was infuriating, never been spoke to or approached so badly from a worker in my life. The desserts are always amazing and the owner is always very lovely to us, but this lady should not be working in customer service if she cannot display adequate manners and politeness. My girlfriend works in customer service and has been trained to deal with customers, and suggests the lady have some training in how to deal with situations better. It could have been a simple “sorry we’re closed”. It seemed she shut the store early and wanted an early Saturday, unacceptable.

The woman on the phone was very rude and she did not let me speak on the phone when I called them to say that the food they delivered was not up to standards. I ordered a cookie dough with bananas and strawberries and it came plain with no fruit. The attitude of the woman was atrocious and very appalling. No good communication or customers skills. I will not be ordering here again.

Cookie dough in a box is awesome! Just what you need on a hot day! Tasty and hit karak chai as well. Recommended!