Williams & Yates

A star for the collection guys and Annetta.I used this company last year for my international move to USA. They said it would take 10-12 weeks to deliver but it ended up taking 6 months. I was told that my goods would be shipped after they were taken to my container. A few months later I was told that they would only ship after I provide them with my US SSN which takes weeks to apply for after I arrived in the US.They also use a third party delivery service in the US who were absolutely terrible at communication and they tried to scam me by adding on extra fees such as delivering above 1st floor when my apartment was on the 1st floor.EDIT: I was contacted by the owner and received an apology and storage refund. They appear to genuinely care and they went out of their way to resolve the issues that I mentioned with the third party service. I understand that they we not responsible for the other guys and weren’t aware so I’m happy to give these guys a better rating.

William and Yates have made the move super easy and stress free. Annette and Jake were great at helping me through the whole process and answering all my questions. On the day Liam, Reece and Ryan were friendly quick and professional. Would recommend

I found Annette to be extremely helpful - she answered all my queries promptly and put my mind at ease when discussing the shipping of my treasured possessions. I would use Williams and Yates again if I need to ship anything from the UK to Australia

Five Stars. I loved it. I recently completed a household move from London to the east coast of the USA and chose William and Yates from an extensive list of companies that I received quotes from, and I wasn't disappointed.The service was absolutely first class, the communication with the company excellent, their quote was the most comprehensive, and insurance costs for my shipment very competitive. Overall they were hands down not only the lowest price but the also the most comprehensive quote that covered everything. The survey was done via a video survey with an easy to use app, so it's at the customer's convenience, with an experienced surveyor, and everything from contents to access and any wrinkles are covered. You get a spot on, accurate quote. On the scheduled pickup date I choose, their truck and team showed up right on time and packed everything up, loaded it on the truck in an efficient and professional manner. Everything was well packed and protected, and everything made it to me at the end of the line with no damage or loss. They have frequent transatlantic shipping dates. When my shipment reached New York it had no problems clearing Customs and was then repacked for shipment to me. The company they (W&Y) uses here in the USA were just as good and efficient as they were, and delivery was arranged and made on the date of my choice. Unloading and moving into my place was seamless and fast, and as expected, professional and efficient. The day after the move was completed here in the USA, my customer service rep at William and Yates was in contact to make sure all was well and no problems or complaints, which there weren't.This has been the best international move with the least stress and problems that I have experienced, at the best price of all the companies I researched or used in the past. I highly recommend them for your consideration and next move.

I’ve moved internationally a few times, and Williams & Yates has been by far the best company I’ve worked with. Costs were fair and clear, and my agent Annette was continually professional and supportive regardless of what complications arose. I would definitely recommend them and I would work with them again in the future.

We decided to go with William & Yates for our move to Sydney, and we're so grateful for the quick and efficient communication from Annette and her team. They've been on the ball and made the process a breeze.A big shoutout goes to Alex's team who packed up our house like pros. They were not only efficient but also super friendly and helpful. The crew made the whole experience enjoyable.Although it'll take a couple of months for our stuff to reach us on the other side of the world, we're confident that the same level of efficiency and service will be waiting for us. William & Yates know how to get things done right!If you're planning a move, we highly recommend reaching out to William & Yates. They've been awesome!

I would highly recommend Williams & Yates for anyone relocating internationally. I used them on our move from UK to USA, and there were no hiccups, everything was very carefully wrapped and packed, and communication especially with Annette was brilliant!

I had wonderful service from Williams & Yates. I had my things put in storage. They had good time keeping, notified me what time they’ll be arriving. They were helpful, friendly and efficient. The collection didn’t take long at all either. Will definitely be using them in the future!

Alex, Dorel and Michael were great,. They really cared about our stuff and treated everything with respect. Annette was also great and patient with endless question from us. Cannot say enough good about the whole experience.

I engaged Williams and Yates to pack up and remove 5 very old (250 yrs old!) and large oil paintings. Williams and Yates arrived on time, they were completely professional with the packing and provided custom-made wooden boxes for safe transport. The paintings arrived at their destination safely. A very thorough and professional service. Highly recommend them.