Albert Cottage Hotel

Very disappointing experience Friday evening. We tried to book for Saturday to dine with our friends visiting from the mainland. We were told that Saturday wasn't available but that Friday was.We arrived half hour early hoping to have a drink in the bar first, only to be told that due to setting up for a wedding the following day the bar was about to close and that we would be dining in the breakfast room (we should have been told about this!). We ordered a drink each and had to take this through to the breakfast room.We live on the island and have enjoyed visiting several times before, for the NYE ball, afternoon tea as well as an overnight stay with dinner and breakfast.Previous visits have always been first class, but on this occasion sadly not. We felt very rushed and perhaps the restaurant should not have taken dinner bookings when their focus was elsewhere.We're not sure we will be returning.

Room was thoughtfully decorated. Breakfast and dinner were always fresh, hot and delicious. Staff were very helpful. I'd definitely come again. Loved it.

Lovely Christmas lunch for 2. Great food, very tender beef and rich tasty gravy. Welcoming, friendly and attentive staff

We have stayed in many 4 star hotels for short breaks but this was by far the worst. We have complained about the poor standard of the room and the poor breakfasts we received. They do not give the courtesy of replying to my emails although initially they said the owner had been notified of our complaint and we then expected some kind of response, never happened.

A wonderful place to stay for the weekend or longer.Staff super friendly and helpful.Rooms comfortable and spacious and waking up to their wonderful breakfast was amazing.Definitely top of our list to stay at again soon.

This is our 5th time staying here and as usual we had a lovely room and great food at breakfast and in the evening. Our only problem over the last 2 visits is that residents are made to feel less important than people in for a private function. Some in-house training to staff on how to handle these issues would make such a difference.

Went for a wedding, beautiful setting close to Osborne House. Great breakfast with lots of choice. The food they provided for the wedding was very good as well. Beautiful old building with high ceilings and lots of chandeliers and interiors befitting the history of the house. Comfy beds. Large bathrooms with roll top freestanding bath and separate shower with rain shower heads.

I lived on the Isle of Wight until I was 19 and come back to see parents for past 30 years and this was my first trip to Albert cottage. We went for lunch and what a gem. 100% recommended. Very classy, great roast. Recommended as a really nice place to eat.

Rooms stunning everything you need but far too hot had to shut off radiators and open windows and pillows far to soft for our likingBar closed 9.15pm on Friday night which was not good seeing as most of rooms taken up by wedding guests and barman rather stroppy when we asked for drink as he was cashing up