Nightingale Removals and Storage Bath

The company appear to infer this is a fake review. An amount was paid to this company via their invoice on 21st September of this year.------Original review:Full of shiny marketing rubbish, ignore the family movers card they keep playing on.The two guys that moved me were great. The company let them down and didnt bring a third person to help, resulting in me helping shift furniture as it was getting late in the day.No complaints to the two guys, but given the amount they charged they let their staff and me down.Two days seemed unnecessary. The 1 bloke they sent to pack took under half a day and highlighted this is an easier job.The booking forms are particularly difficult to deal with and to cut through. They aren't clear and are difficult to wrap your head around.The office was unhelpful and gave little in the way of confidence in advance of the move. Their tone on the phone was unfortunate, and seemed confused or put out when i was asking for help.Post move they charged me twice to enter the Bath Clean Air Zone. The driver didnt require it on the first day. The office have been slow to respond to a basic refund request, taking over a week to then say we will respond within 15 days.-------Update - they've since told me the driver did and have not backed this claim.------They have a shiny message but they let me down. Their movers are great blokes, but approach this company with extreme caution.

Smooth move and good packing service