Sainsbury's Local

Bought a vape just stepped out side the shop and unboxed it right outside the front doors went to have a go and it's faulty and doesn't work. Went to take it back and the lass apologised and went to do an exchange for me which is what it required for a faulty product ! (I work in retail and know this is definitely aloud !) But there was an old man with grey hair and glasses said I could not get a refund or an exchange on a faulty product that was sold to me and said u need to contact elf bar them selves. This is absolutely just an old man wanting to annoy people. I work in care and only make a little amount of money and I go to get a vape and it's faulty and they expect me to buy another one. Avoided for vales as they will sell u faulty ones and not give a return, trading standers training needs to be done in their story truth

The Scottish lady with red hair is very rude and needs to learn some customer care skills. Shame as most of the other staff are lovely.

Be very careful. A shop assistant stole 5£ before my eyes. My groceries were worth 15.14. I gave her 20 and added 20 pennies to help her. After accepting my payment she wouldn't give me 5£ change. Saying that she only had received 15 and some pennies. BE VERY CAREFUL...

Very very very poor customer service. Rude, cheeky and upset staff. No good morning no thank you no see you later. Even the grocery bag never handed to me just left as opened rubish bag with things thrown in. ABSOLUTE RACIST!

I'm always greeted with a great big smile from all the staff who work here. They're always helpful and go above and beyond for customers.

I Go in regular and never been treat better. I find the customers are the rude ones not the staff..

Great staffGood shop for quick shopping

I was went there and ask for wallnut she(Julie) try ro play game and talking very poor

Every time I go in there the staff are very friendly and helpful

Lovely local staff who do there best.