Gloucester Street Dental Practice

I have been attending this dentist all of my life and the service is impeccable. All of the staff are professional and helpful. If you were in need of a dentist, I would genuinely recommend GSDP.Billy is absolutely fantastic. I have to see the dentist more than your average 2x a year, due to having a bridge and not once have I had a bad experience.The whole process being with the team is that relaxing, I have actually nodded off before! (Sorry about that Billy!)

I have travelled and moved many times throughout my life, as a consequence I have visited many Dental practices. I have always had a bit of a phobia. I have however been a patient of Billy for at least two years and I can say with absolute certainty he is the best Dentist I have ever seen, and by a huge margin. For the the first time in my 46 years I no longer fear going to.the dentist - in fact I quite look forward to it. Not only is Billy the best Dentist in every respect, he is also a really nice guy. Cirencester is very lucky to have him!

Not happy with the way I have just been treated.

I have been with this practice all my life but Billy is by far the best dentist I have ever had. He explains everything he is doing, puts you at ease and is happy to answer any questions at all. Billy has recently done some composite bonding on my two front teeth after the old cap had worn down and chipped . I am so happy with the result, it has changed my smile completely and I am so grateful. I also see Kat, the hygienist who also provides the same high standard of service. I always feel very welcome and would recommend to anyone!

Amazing practice! Dr Billy Chan is patient, thoughtful, explains everything and is most importantly gentle! i would recommend to anyone who worries about going to the dentist as he makes the experience so much better.

That was a truly awful experience. Extremely rude receptionist. I spent an hour trying to call them back after they had called me, to advise my elderly father wouldn’t be able to attend, only to be met by a rude condescending obnoxious receptionist advising me I should have called earlier!!!!! After I’d explained the reason why ( his wife passed away..) she still insisted that I should have called earlier!! The practice have moved premises where there is no parking. This was built into to an email previously advising fees (not clear). Needless to say I have now moved my father to a different practice. I’m sure the Dentists themselves are very good. Need to address the telephony and customer service as I’m not used to having the phone put down on me! Nil points Gloucester Street!!

As a nervous patient, due to previous dentists, I can honestly say that this practice has always provided an excellent service in all ways. From fitting me in quickly for an emergency repair to treatment, the whole team shows compassion, caring and polite interaction.Billy Chan is gentle, kind and reassuring. He explains everything. I rarely feel the needle going in ( I did with previous dentists.) and have never felt any pain during treatment. ( I did with previous dentists.) This is an outstanding practice and I feel fortunate to have Billy as my dentist. I highly recommend the Gloucester Street Dental Practice. They get the important things right.

Many thanks to Billy and Rosy , also to the professional staff, as we ender due to our appointment, I was quite impressed with all the measurements against Covid, I'll be very honest , I felt very safe !! Many thanks !Great and professional team! Recommend them 10 out of 10.Chipri Rosca ( director of : Nexus of Bath Limited)

A great friendly team. feeling very relaxed and comfortable and the aftercare service is great. Highly recommended

Dr Lewis Wilton has one of the most caring and considerate manners I have ever experienced at a dentist. He explained everything and made sure my elderly father felt comfortable and relaxed (as well as he could be in a dentist’s chair). I would definitely recommend him and his assistant Elizabeth if anyone is nervous about going to the dentist.