Premier Inn Norwich East (Broadlands/A47) hotel

Stayed here yesterday I can't fault it ,staff in hotel very helpfull and friendly, beds as you would expect comfortable,room and bathroom clean and tidy brilliant shower.The Brewers Fayre restaurant was busy the food was good but the breakfast was very good hot tasty and plenty of it.Would stay here again without hesitation.10/10Thankyou to all at the Premier inn and Brewers fayre.

Stayed for three nights, good clean slightly older style hotel rooms with no close bedside phone charger or sockets, just ones on the desk or on the shelving area. No discreet bedside lamp only ceiling bedside lights which are too bright if one wishes to sleep and one doesn’t, it was good to be able to open the windows and let in the fresh air, at this time of year the temps are not cold and not hot. Always staff around if needed. We asked if the rooms could be made up as there is no easy way of drying towels, I did feel the lady behind the desk was a bit put out by the request. Thankfully it was done and nice to come back to the room looking like a nice hotel room. I know this was stopped during covid but it is very much appreciated now covid is not such a problem. The brewers fayre next door is very basic and toilets are poor. They need more staff to clear and clean up, I had to ask for a cloth to clean a very sticky table from previously spilled drinks before we could sit at it, and many tables not cleared as they were so busy. We didn’t eat only had drinks there knowing the reputation from other visits. Also there is an internal corridor linking the restaurant to the premier inn which smells awful so be warned. Outside you get the smokers. The waters edge pub 15 mins drive was Superb with free parking. Loads of restaurants in Norwich a 10 min drive but is paid parking and a macdonalds approx three minute drive away. A small Marks and spencer food outlet on a nearby roundabout which can be found using Google maps as not highly visible. It’s a good location for visiting Norfolk but hope if we go again it’s had a refurbishment and a big change to the attached restaurant as we would loved to have used it had it been a nicer venue.

Excellent hotel, friendly staff, Azad was brilliant and helped us from checking in and recommended places to visit while we here and this place was close to all venues we were visiting. Excellent soft play at attached brewers fayre. Breakfast 9.9/10 just our luck black pudding had run out!

Comfortable beds. Rooms are always clean and tidy to a good standard. Staff are friendly and efficient. Staff are on hand at night so great if coming in late. No full length mirror. Breakfast is poor quality. Fruit was off. Not good quality meat or eggs. The hotel & rooms are hot. Only a fan in the room. Norfolk & the broads are a lovely area to visit.

10/10 customer service. Staff were extremely kind and helpful and made me feel very safe staying here. The rooms are so cozy and clean. The woman at the front desk was so lovely when I asked if I could bring a lot of bags in as i’m in the process of moving homes, she said I can bring as much in as I like and to treat this hotel like my home. The man who was in reception helped me carry my bags to my room and they really do make solo female guests feel very safe which is a lot different to some other hotels I have stayed in. Free parking with plenty of space.

I have stayed here before and been happy with the service I've received. Stayed again a few days ago and everyone is friendly and the rooms are clean. Sherrie in particular on reception made us feel very welcome. We will be coming back soon

We always stay here at this Premier Inn when we visit Norfolk - everywhere we want to visit is accessible so the location is great. We love the hotel - always spotless and the staff are very helpful and friendly. Shout out to Sherrie who consistently goes over and above in welcoming us and ensuring that when possible we get the room of our choice with a heater (when needed) and an iron / ironing board which is requested when booked - nothing is too much trouble for her. Sherrie is more than happy to suggest places to visit, bus and taxi information and will help in any way she can to make everyone's stay as good as possible.

Had a one night stay 2.12.2023 was greeted by Azad and Alex who were both friendly and helpful so thank you to both. They explained all qe needed to know about our stay. The hotel is clean and the beds are very comfortable. Would highly recommend and will certainly stay at Premier again.