Flip Out Glasgow

I had a really bad experience at my child's party on 30th September. When we arrived at the room it was still dirty from the last party and littered with food etc. The host was hurriedly trying to clean it up. When we were given access to the room it was still very dirty and unsanitary and didn't feel like a safe place to eat. I asked to speak to the duty manager, who promised his manager would call me within a few days about a refund and the state of the room, but that didn't happen. I then contacted head office but didn't hear back from them either. I'm going to post the photos here so people know what to expect in terms of cleanliness. The food was also poor, but the main issue was the level of hygiene in the room.

Flip Out in Glasgow is a brilliant and fun-filled trampoline park. The facility offers a wide range of activities and attractions, 16 in total including trampolines, foam pits, bumper cars, electric go carts and ninja warrior courses just some. The staff are friendly and helpful. Kids loved every time of it. Would definitely recommend bring the kids. There is a membership deal at the moment for £9.95 a month. Kids get 1 hour every day. Would recommend booking in advance as it can get very busy at peak times. Plenty of free parking spaces.

So much to do for small and big kids would definitely recommend

We went along for the first time yesterday. We were very pleasantly surprised. I can only base my review on my day of visiting. I am aware on different days there us different staff and some people may encounter different experiences. However, on my visit, the lady at reception was super helpful to this very sleep deprived mum during the summer holidays who didn't add myself to the booking (I know..) lol. But she sorted it all out for me, no problems, and even when I repeated the direction she gave me wrongly, she guided me where to go(I would get lost in a shoe box)The saftey video was good, and I have to admit I was ready for a battle (due to my girl not being able to understand the video as she has learning disabilities, but obviously me being the adult I did and she even said you can put your socks on whilst your listening..as long as you listen (Gravity made me watch that video three times the last time because I looked away to tend to my disabled child) , but no battle was had they were well experienced and knowledgeable in the fact I could hear it and didn't have to watch it to hear it) so well done guys.Staff approached me as we were on the trampolines and asked if we wanted the music down, which was lovely.The young man on the grass slide was awesome at assisting my daughter at the bottom of the slide as I pushed her down and tried to get down on time, lol.Did I mention I was on my own with my girl so as a single parent my job was already harder , so being in two places at once is difficult, although I do try my best. But staff were amazing.I was warned not to use the cafe by friends as it isn't always clean and it would be far too noisy for my girl so can't comment on the cafe.But the facilities we used were clean and well maintained. Staff were helpful and very very aware of disabilities and gave my girl space to do her thing without correcting her (she likes to lay down a lot, which it says not to do on the saftey video BUT the staff could obviously see it was something she needed to do so as long as no one was round her she was fine to do what she needed to do as she was a bit overwhelmed) so well done everyone for your understanding.However, I kinda have to mention the two members of the team on the e carts who I needed to speak to. They are young and were enjoying their flirting and being in each others company, which was kinda cute... BUT.. I had to speak to them which I did away from the other parents and in a calm polite manner and told them whilst my daughter was on the e carts they had to stop talking to each other for that whole 3 minutes. I instructed them that one needed to be at the bottom of the track and one at the top whilst the kids were driving. They needed to pay attention. I showed them some basic go and stop signs. I apologised if I seemed like a Karen, BUT there is staff there for a reason, so they must keep an eye on the kids. My girl, like many other children need all eyes on them at all times. Credit due they did listen and followed my instructions and worked for the time my girl was on the e carts , the male assisted my daughter when she got stuck and for that three minutes they did their job. However, I have to say I would expect them to do that with every child. I don't understand why other parents would accept that lowered standard of care and supervision on moving equipment either, but there we are.However, all being said, we will be back next week as my girl can't wait to go back.

I booked a child party experience early on the Saturday morning for a 5 year old. I would say that it was a good location for a party in that there were lots of activities for a range of ages. I will say however that the food was poor and cold, and was slow to arrive. Also the music was very very loud and a bit unnecessary at 11am when there are mostly under 10s in the place...

This venue used to have the more advanced trampoline, the parkour and ninja warrior sections. Which was great for teenagers and adults. Now it's just a birthday party destination for small kids.

My kid had a great party there. This time was open a lot of activities and was fun.

It wasn't what I expected, but kids enjoyed it.The cafe was not very clean, spilled drink on floors and about 5 staff yet our 2 n half hours there no one seemed to care and it was just left, (the spills were there when we arrived)which is not cool, given the fact kids are going about wearing socks. The upstairs arcade 2 machines took money but didn't work, did say to staff and yet again nothing was done and kids witnessed several other kids doing it and complaining with no one putting an out of order sign up, which I feel is a complete con, as poor kids loosing their money and being upset, my kids managed to stop a few others from trying the machines in question. Refill slushies are great but yet again 2 or 3 machines were either just put ice or pure water, kids said to staff but yet again nothing was done.

Came here for my sons birthday with 2 friends. It was great. They loved the new additions of the go karts. They had loads of fun. If you want to avoid the crowds of a weekend come before 1pm