Poynton Law Limited

Having instructed Poynton Law Limited to deal with my mortgage - i can say that i/we were informed at all stages of procedures & were dealt with in an extremely friendly,courteous and thoroughly professional manner from instruction to completion.

Charlotte Williams of Poynton Law has been competent, professional, friendly and helpful in managing my equity release contract. I would certainly recommend Poynton Law.

I used Poynton Law for my Nationwide Equity Release Mortgage. I cannot praise them enough. They explained the process thoroughly, in a very clear and straightforward way and made themselves available for document signing to suit my diary. The whole process was completed in just over 8 weeks. Any queries I had were responded to very quickly and efficiently and the staff I spoke to were very polite and friendly, which put me at ease, particularly as my previous mortgage experience was way in back in 1985! I would not hesitate to recommend them.

I have been recommending my clients to use Poynton law for the best part of a year now, all I can say is that they are easy to deal with, highly professional and represent good value for money. I have built up a very good working relationship with Alex Briscoe, to the point that when there are issues they inform me straight away so that I can manage my own clients expectations and help where I can to get the right results. So far all of my clients have been very happy with the work that they do. I have no hesitation in recommending the Poynton Law team.

The team at Poynton Law were friendly, efficient and helpful handling our re-mortgage with Canada Life - special thanks to Erin and Dan. I can certainly recommend them and they dealt with our case in a very short period of time.

A job that should have taken 7 weeks took 7 months. The solicitor dealing with the case was utterly useless. VITAL documents sent to them were never passed on to us until we rang 3 weeks later enquiring about them. Another example of below average solicitors working as middle men for Equity Release. Easy money for them with fees taken at source. Just go with your local family solicitor. (EDIT) Also, every good" review they have had on here magically appeared a few days after I posted this."

Our case was dealt with by Charlotte Williams, and we would like to commend her for her extreme patients. Charlotte was always extremely polite and understanding whenever we called with any questions. She was very attentive and always left us feeling reassured.We would like to take this opportunity to thank Charlotte for all her help. A job very well done.Great customer service.

Don't expect a law firm that specialises in equity release to make mistakes. They sent me a Provisional Completion Statement with breakdown of fees but missed off £500 for the lender's Application fee. Only found out when £500 less was paid into my bank. Never received an apology & passed blame on to the lender's Solicitors. They are based in Wales & the Solicitor they send out to you is based in the North of England. Most of the time the left hand didn't know what the right hand was doing. Very Stressful experience yet they state on their phone message that they offer a stress-free experience. Ha ha ha. Would not recommend. Contacted my Home Insurers to add Equity Release Lender's to the policy (as told to do by Solicitor) & they charged me £41.44 additional fee for the year, as no longer home owner but have a mortgage (was told by Solicitor that this would not add charges to my policy). So costly mistake on their part again!!!

Our experience with Poyton Law has been great ,they (Erin) has kept us up to date every step of the way up to the completion of our equity release and been very patient with us

I would like to thank Danielle Crowe who assisted us with a problem we were having back in August. She was totally professional, and must be an absolute asset to your company. Without her help that day, we wouldn't have been able to finalise details of our Equity release. She was courteous, kind, and went above and beyond to help us. We shall be forever in her debt after we had a traumatic day searching for a notary. Thank you so much.