EAP manchester Ltd

Shocking at both ends of the holiday. Called as requested 30 mins before, told to phone back 5 mins before and then took 25 mins to arrive.On the return called and another 40 minute wait for the cars to be delivered to us & they were filthy!!Man in call centre rude and even hung up on us! They may be cheap but look at alternatives - we will never use them again

Avoid at all costs, absolutely shocking customer service, car was returned an hour late, was mud all over the car seats, people ha been smoking in the car, empty drink cans in the footwell. Do not use this company if you like your car.

Unprofessional service. Called as requested 30 mins before arriving, we were waiting almost an hour for them to turn up and almost missed our flight. Tried to ring and ask if they were close and got told to stop ringing they would arrive when they arrive". While away

Avoid this company at all costs. If it was possible to give these guys zero I would. Never ever in all the years of travelling have I ever seen such high levels of incompetence and unprofessionalism. Upon booking I only received an email receipt. On the day of my travel I called the company to confirm that I would be in the airport terminal 3 as per booking. Then I was advised to call the driver; why wasn’t I told this the day of booking? I called the driver who told me to come to terminal 1 short stay which was a contrast to what I paid for.I waited over 25 minutes for someone to pick up the car; the so called driver was very rude on the phone when I called stating that I’ll end up missing my flight he just hung up on me. I had to walk from terminal 1 short stay to terminal 3 departures with a baby. However the company website states that a driver will be waiting outside the terminal. Which was a lie. When I returned the driver never answered his phone. When he finally answered I asked if my car would be dropped of at terminal 3 in accordance with my booking. He told me no come back to terminal 1 short stay. I walked a long walk again with a baby in the rain getting lost. Found my car parked in a disabled parking bay. Waited over 30 mins for driver to give me keys; no one was answering my calls. When they finally answered I was advised that my keys are under the car. Had to pay another 6£ to get out. All in all booking with this scam company ended up costing me way more. Stay away from these guys they’re so rude and nasty and abusive. Why advertise that a driver will be waiting outside YOUR DEPARTURE TERMINAL DOOR WHEN YOU KNOW THAT’s NOT THE CASE. THAT IS MISLEADING AND FALSE ADVERTISING.

Sooo bad. A guy who resembled a cross between a Transylvanian servant and an Orc picked up my car. After I came back from my holiday I had to wait 12 hours for my car. When I finally got my car it was a complete mess, crisp packets, mud, drinks and a small packet of strawberry lubricant. I had to get my car cleaned and detailed. Customer service didn’t seem to care.

Drop off car fine, no issues. Bloke who took the car looked professional and clean. Pick up over an hour waiting, meet with traffic around airport is very busy and bloke looked like he had just finished a shift on a building site. Not a great experience and won't use again.

My car was unavailable for collection upon my return from holiday. They couldn't even provide my key when asked. When I was finally able to collect my car the following day it smelt strongly of gametes and excreta. It only smelt faintly of gametes and excreta when I dropped it off.

AVOID THIS COMPANY! CAR STOLEN!If it was possible I would give them a 0!My car was stolen from this company whilst we was on holiday. We waited over an hour at the airport with them telling me they will then get the car to me soon. I then received a phone call from the manager saying they couldn't find my car or the keys! After another hour of waiting with 2 young children at the airport they explained they could not find my car and told me to get a taxi home.Later that day I rang them again and they said they had to report my car stolen and gave me a crime reference number.Since then I have been unable to get hold of anyone via phone or email to get a claim started via their insurance which has been advised my my insurance. The number from the manager now seems to be blocked and is no longer working. This has been going on for several weeks and still have had no contact from the company!

I read a review that advised that EAP was dissolved, so checked it out and thought I’d share, so people know what they are buying:-Gareth Michael PRESTON (Director)Date of birth: May 1984EAP MANCHESTER LTD (11516286)Company statusDissolvedCorrespondence address66 Holliney Road, Peel Hall, Manchester, England, M22 5JHSECURAPARK LTD (12283571)Company statusDissolvedCorrespondence address66 Holliney Road, Manchester, England, M22 5JHMANCHESTER HOTEL PARKING LTD (09766336)Company statusDissolvedCorrespondence address66 Holliney Road, Peel Hall, Manchester, United Kingdom, M22 5JHEXECUTIVE AIRPORT PARKING LTD (09650431)Company statusDissolvedCorrespondence addressC/O S Shah, Hollinwood Business Centre, Albert Street, Oldham, England, OL8 3QLMANCHESTER CHAUFFEUR PARKING LIMITED (08086070)Company statusDissolvedCorrespondence address66 Holliney Road, Manchester, United Kingdom, M22 5JH

Do not use this company.Upon returning from holiday it was very obvious someone had gone through my partners car. Sunglasses and Bluetooth radio adaptor had been pinched. Customer service didn't even look shocked.. I wonder who's responsible for that then.