Stephen James BMW Blackheath

Stephen James at Blackheath is a warm and friendly branch of BMW, and all the staff there make it exceptionally welcoming for everyone. They personalise their services for you, ensuring that everything meets your individual needs effortlessly. Lewis, Chris, and Dean were extremely friendly and honest with me from start to finish, which gained me the confidence to make an informed choice, which fits me perfectly. I am positively pleased with my purchase, and my experience. This is what great customer service looks and feels like, and I would most certainly use them again in future, and would highly recommend my family and friends to them too. #Feeling proud to have a flagship service in my community where I purchased my car, and don’t live far from.

Dear Blackheath BMW,I wanted to take a moment to express my sincere gratitude for the exceptional service that your team provided when we recently purchased our BMW vehicles.A big thank you to Paul, Chris, Lewis, Dean and plus Hayley.Paul was so welcoming and his personal touch made all the difference.Chris is a great asset to the team and Lewis is always at hand to help.From start to finish, the experience was seamless and professional. Your knowledgeable sales team took the time to understand our needs and provided us with thoughtful and personalized recommendations. The process of choosing and purchasing our vehicles was made easy thanks to your expertise and guidance.In addition, the after-sales service was exceptional. Your team went above and beyond to ensure that we were completely satisfied with our vehicles and addressed any questions or concerns that we had in a timely and efficient manner.I am extremely impressed by the level of service and professionalism that we received at Blackheath BMW. It is clear that your team takes great pride in delivering the highest quality experience to your customers.Once again, thank you for your exceptional service and although I have been a BMW customer for over 20 years you have been the best.We will definitely be recommending your dealership to our friends and family.Best regardsDeep

Lewis was the one handling my car sale and he was very kind and helpful and knowledgeable and answered all my questions. I was updated every step of the way where the car was in regards to the building and shipping of the car. I was called more or less every month with an update and whenever I called my questions were always answered. My car is amazing and I definitely made the right choice with the car and the dealership and couldn’t be happier. Would 100% recommend Stephen James as the whole team work very well together and are a brilliant team whom not only help each other but you every step of the way.

Overall, team at Stephen James did a really good job in helping us throughout the sales journey! They were professional, friendly, informative, supportive and made me & my family feel really special during the delivery day.Special thanks to Paul & Lewis .. You guys made our dream, even more special with your impeccable support & care - #legends!I would highly recommend Stephen James Blackheath to everyone, looking to buy a BMW!

Popped into Stephen James, Blackheath for a quote and spoke to Chris and Dean who were very helpful and provided us with lots of options. Chris also let us test drive the model we wanted the same day with no hassle at all. All in all excellent customer service, and I'd recommend to family and friends any day.

Had a really great experience at Stephen James in Blackheath. They have an amazing stock list of cars, I dealt with Lewis one of the sales team who helpped me get the best options when optioning my car. They gave me a more than fair offer for my part exchange and will definitely be going back there in the future.

If you want the truth, the whole truth and nothing but the truth read on.The team at Blackheath can only be described as the dream team. You receive a great service from purchase to driving it off the forecourt, at every stage you are kept informed and no questions are too big or too small.This is the place for all your BMW needs.

I didn't end up buying a car from here in the end - I test drove a lovely 330e, decided to sleep on it, and someone else came in and bought it less than an hour after I left! But the way I was looked after by Chris Gomes was impeccable. Chris showed a genuine interest in my needs, gave excellent advice, looked after us throughout, and continued to keep in touch after I had left. Thank you Chris and BMW Blackheath!

Highly recommended to anyone interested in BMW CAR . Stephen James at blackheath have a very professional and friendly staff .Ensuing that everyone meets their personal individual choice effortlessly.Chris , Dean and Lewis are so supportive and friendly from day one to help me get the Car I wanted . I am very pleased with my choice . Huge thanks to the whole team at Stephen James blackheath . I will 100% use them again in the future .

I would definitely recommend this branch as it was a delightful experience to interact with each and everyone here. They are extremely professional as well as quite understanding when it comes to what customers would like to buy.My car buying experience became a sheer pleasure interacting with these brilliant folks, apart from the brilliant driving experience.Cheers to Chris, Lewis, Dean, Paul and much appreciate your fabulous support.