Bensons for Beds Cardiff Gate

DO NOT BUY ONLINE. THEY HAVE A VERY DODGY TESTING SYSTEM FOR THEIR MATTRESSES THAT ARE SET OUT BY THE MANUFACTURER. VISIT THE STORE AND CHOOSE WISELY.

Store not that busy and salesperson a little reluctant to steer us through the entire experience especially when we made it clear that we would not be going for one of the more top ranges of mattress

I have had a positive experience and received my bed in pristine condition. It was wrapped well to protect it and looks fabulous in my room. Definitely made the right choice.

Fantastic service and communication from start to finish. Helpful, non-pushy staff in storeGreat communication throughout. Delivery team were very friendly, delivered to room of my choice and were very polite. Nothing was too much trouble.Wouldn't hesitate to recommend.

We have a grate experience with our new bed and mattress! After two months since we bought it, we can say that it worth the effort! Very pricey but priceless! One of the most well invested money as we came desperately to find the best mattress! We end up buying the whole ultimate bed! Tv included! A year ago we bought a mattress which was presented the highest quality and it is but not matching our needs. We were tested individually, me and my husband. Results that the pressure points are slightly different for each of us. We learned that the computer from the testing mattress gives the diagnostic and shows which kind of mattress is good for both. We were spoiled by the professional service and the endless variety with friendly presentation. It was a long process but worth the effort! Take the time and see pictures!

Disgusting company. The only thing worse than their beds is their customer service. The bed frame broke within 2 months of purchase causing the bed to tilt and leave me 6 inches lower than my wife. I rang for a replacement and was told it would be delivered within 2 weeks. After 2 weeks there was still no part and I was needing to sleep on the sofa and take cocodamol at the point due to the resulting back pain. It took another week of calls with promises of follow ups to track the package (that never came) to discover they never had the part to begin with. I asked to return it with a refund, but they said I had to dismantle it. I explained I couldn’t due to the pain they caused and it took another week of begging before they offered to send someone to dismantle it. The part then suddenly arrived one day after over a month of waiting. An absolute shambles of a company.

A wide selection of beds and mattresses, helpful and friendly staff that allowed you to browse before pouncing unlike some other stores.

Popped in to chose a kingsize pocket sprung mattress and got shown round on Thursday by a great sales girl, tried 4 or 5 different mattresses then went back to first one !! Loved it, no pressures whatsoever off staff, but very helpful & knowledgeable !! Thank you so much Bensons for Beds Cardiff Gate !!