The Clermont London, Charing Cross

The location for this hotel is perfect, next to the underground, which is very helpful, very central located, many places to eat around the area.Our room (1305) needs a few upgrades. The carpet looks old and dirty, the bathroom also needs a few touch-ups, and the walls are dirty.We had breakfast at the restaurant. I still don't understand why the hostess and waitress were rude. We were not served our drinks as the waitress told us, You serve yourself." The hostess didn't indicate where to go for the food. My husband and daughter went to the lobby to ask for sparkling water

The Best!!! We have spend weekend in this amazing hotel the location is superb and the building is so pretty and full of History they also have small museum on first floor next to restaurant with pictures from old times. Room was good size for London Hotel and spotlessly clean, Breakfast is buffet style and lot of choices but what make this Hotel THE BEST is amazing staff they are all so nice, friendly and they really care about guests nothing is to much trouble and they always find time for you. Well done to all they will be to many names to mention you are all stars. We will be back soon!

I liked the Clermont at Charing Cross a lot, the location is perfect literally walking distance to Covent Garden, Trafalgar Square, Piccadilly, Chinatown. So many options to choose from where to go eat and hang out. Plus it’s near the tube station as well. Once entering into the Hotel it smelt just lovely. The grand staircase with the white tree is beautiful down the hall from the lobby. The rooms were a good size for a family of 4, 2 adults, two kids 9 & 11. They stocked the room with coffee, tea, snacks, candies, pop, water and other drinks. The rooms were just cleaned when we got in so it smelt of cleaning products which I didn’t mind cause then I knew my room was clean. A plus too was it was rainy in London so the hotel also had umbrellas for you to borrow as well which came in handy. Staff were excellent always a lovely greeting once entering the hotel.Cons of the hotel was every night the washroom had a smell to it and we think it was the sewage coming from the toilet or the shower drain so we had to close the bathroom door all the time cause it smell pretty bad. Another con was none of the outlets wanted to work. We even outlet converters which still didn’t work on our laptops, phones, iPad chargers., even the usb plug in’s didn’t want to work. I plugged my usb in beside the bed and it wouldn’t work so I ended up plugging my usb into the clock in order for it to work. It wasn’t until the last night they gave us new converting outlets attachments.But overall it was a lovely stay and I would definitely go back to the Clermont London.

Such a gem of a hotel. The staff was incredibly friendly, thoughtful and accommodating. The hotel and rooms were impeccably clean, luxurious and stylish. And the pricing is incredibly reasonable for central London. Most of all the location of this hotel is just incredible. You are practically near everything, be it a short <15min walk OR A short tube ride away.

I booked a room with a large double bed, between 151-180cm, but received a 145cm bed. The room was freezing cold upon arrival. Additionally, the room was not located in the nicer building. When we pointed out that we received a smaller bed than expected, the reception staff treated us very rudely. I have never encountered such arrogance at a hotel reception. We showed our receipt stating that the bed should be at least 151cm wide, but the staff argued that the measurement referred to the length of the bed, not the width. This is absurd, as most beds are at least 200cm long. The room was advertised to have a complimentary minibar, but it only contained soda and water. The level of service was appalling and unacceptable.

The room I had on the 6th floor in the adjacent building was large by London standards.What surprised me most during my 3 night stay was the quality of food in the hotel restaurant. I eat there twice and it was delicious.The hotel location is very central and the front desk staff were friendly and helpful.

This was our third stay at the Clermont. The location is fabulous, staff are super friendly and the hotel has a very pleasant ambiance. A perfect blend of the old style of an Victorian building and modern touches. The rooms are functional and cozy.Breakfast in the old glamourous room is a treat. The Clermont has become our London home away from home and we are already looking forward to a next time.

This hotel exceeded my expectations. First location is amazing for first time travelers to London. Such a friendly team! Adorable touches you do not find in other hotels. Nice big towels, amazing rainfall shower with really great water pressure! Great toiletries i actually used even though I am picky and bring my own. Upon arriving in room there was bottled water and some local snacks. That touch made us feel very welcomed. The decor is so nice. The beds are very comfortable. Nice tea and coffee with proper tea cups in the room. They every refreshed our bottle water while staying over night! On site restaurant with fantastic breakfast. The hop on hop off bus is right outside the hotel make sure to ask the concierge for information and tickets. We were able to see so much in just a short 2 day trip.