Frank Innes Sales and Letting Agents Leicester

Jo was great and made it a smooth process. Finally an Estate Agents I can trust. Keep up with the excellent service and thank you!

I had the pleasure of Adrian and Gemma assisting me in selling my late mothers house. Adrian gave sound advice on essential maintenance that we should do, to enable a speedy sale and achieve market value. Gemma has always been at the end of the phone when assistance was required along the way. We opted on selling by modern auction {iamsold} once the house was of a decent standard. The sale process is almost complete, I would recommend this method to anyone for a quicker sale method.

I was rejected by Frank Innes for renting due to the fact I'm on a combination of part time work and disability benefits which I have no choice to claim due to my health. The combination easily met the affordability. I was left a voicemail basically saying they couldn’t cover people on any sort of benefits and was subsequently promised a callback but did not get one. Tough times for anyone with a disability these days to get taken seriously unfortunately. Discrimination is a huge problem and Shelter are currently pushing the Renters Reform bill to prevent this from happening.

We dealt with Imogen Holmes to get our mortgage offer / life insurance / buildings and contents insurance and cannot recommend her highly enough.From start to finish she provided fast, polite, and informative responses ensuring she answered our questions as accurately as she could. This attitude continued via video calls where she remained customer-focussed and prioritised getting us the right products for us that met our needs.Something we found particularly impressive was Imogen had been seeing mortgage rates increase gradually over a short period and had good reason to believe the interest rates were set to rise and so wanted to get our mortgage in and approved before that happened. Within the space of 3 days, she had presented us with the available offers, gave us a day to think on what we wanted to go for, and submitted the application – ensuring we got a good interest rate before the banks DID announce an interest rate increase!Honestly a fantastic service from start to finish – Cannot recommend highly enough.

Imogen helped me with my mortgage and deposit etc and was incredibly helpful. I had seen several mortgage brokers and Imogen was by far the best. So helpful and made the complicated mortgage world make much more sense.

What a fantastic service we received from Frank Innes! Both Adrian and Laura have been brilliant from start to finish.. … Adrian was a very friendly and helpful guy and couldn’t do enough to help us. Laura was the person my husband Dave dealt with during the sale process and we can’t fault anything she did for us… She was always there to help and responded to any queries very swiftly and accurately. The whole experience has been great and we can’t thank them both enough. We will definitely be recommending Frank Innes to friends and family (in-fact we already have)Many thanksDave & Louise

I highly do not recommend, not only they tried to take away my deposit but also billed me for the damage that was already there (in particular, holes in the walls), fortunately, additional pictures were taken and I returned most of the money. Never again.

Fantastic service from Frank Innes! Special mention to Amelia who has been very professional during the entire process. She provided her expert advice and was communicative and friendly. Will highly recommend Frank Innes.

Zak at Frank Innes helped me with my tenancy from the start, also helping me with any queries along the way. He even gave me a little move in pack that got me a chunk of money off a TV that I really wanted. I would recommend this agency and Zak in particular. Thanks for everything.

Me (Vineed) and my wife (Divya) had an amazing experience with Frank Innes, Leicester. We had so much trouble in getting our mortgage application approved. Both the mortgage application process and the conveyancing took long time and all along the journey towards our new home, Frank Innes was with us shoulder to shoulder. The Leicester branch manager Gemma was superbly splendid in liasoning between us and the seller of the property. Had it not been Gemma's timely intervention during our mortgage crisis, we wouldn't have been able to purchase this house. Another Leicester branch staff - Amelia has also been very helpful.On the whole, we are overwhelmed by the service we have received from Frank Innes Leicester, and we extend our sincere gratitude towards them in helping us to secure our dream property. Furthermore, we honestly recommend this property agent to all those who are looking forward to buying the property of their taste and choice.Thank you very much indeed,