Premier Inn St. Albans/Bricket Wood hotel

Waking up in Premier inn hotel after a good nights sleep that we would expect, remembering i have an eat as much as i like breakfast to attend, belly rumbling with excitement, to find the portion to be worthy for a squirrel and coffee machine wouldn't operate past two drinks with the message to call an assistant yet again pops up, no cups stocked, croissants are out, then your table gets cleared so fast whilst waiting on the coffee machine yet again, that you don't have the chance to say ' I'm not finished' well you don't even get asked either, as the moment your turn your head, oh your juice has gone, need not say, a tomato, and one mushroom, was ok, the beans seemed to be last week's reheated 7 times, and the egg was edible if you like them with plenty of calcium, we had the impression as customers we are not welcome and they certainly don't want you to be there eating their food, overall the best thing about it was leaving and seing a kingfisher outside catching a better breakfast in the river.

Had a short stay before a trip to the Harry Potter Studio Tour the day after and the hotel is very convenient for that. Rooms were clean, tidy and spacious as they are with all Premier Inn rooms. The breakfast was served at the table rather than buffet style. Personally I prefer to help myself but the staff were very friendly. It just took a bit of time for our food to arrive but not the end of the world. Would definitely recommend this hotel.

Hello, I was at the hotel on December 10-12. The room was clean, everything was fine. Regarding the reception, I just wanted to say that the lady who worked there at the time was very, very nice, which is really rare.

Lovely relaxed place though the rooms don't have air con so can be too warm at times. Overall a good place to stay.

Always stay here when visiting family. Reception staff are always very friendly and helpful. Nice and quiet location as its quiet isolated, I would recommend having access to a car to make it easier getting around but I highly recommend this hotel.

This place should close its doors. They struggle with basic customer service skills. There has been an odd smell in the room for the four nights I have stayed here. They missed cleaning the room two out of the three days. The restaurant is disaster as well. Water downed drinks, slow service and cold food.

Nice hotel, clean and efficient.I only stayed 1 night but couldn't fault it, friendly staff and spotless inside. The only downside being the lane to approach it, not a great ride for the last 200 metres or so, but other than that a good place to stay.

Lovely hotel as always with premier innsBeefeater next door was poor .Very short staffed but I have to say the staff they had were lovely .Meals poor gor example mushroom starters was just mushrooms no garnish at all not even a peice of letticeDon't do baked potatoes, only chips,fries, or sweet potato friesLovely old water mill but was in need of a tidy up, i.e., painting the damaged walls with holes in

This area is really nice for a premier inn.The staff are very friendlyThe rooms are not the newest and not the cleanestBut overall it's okay.I wouldn't stay for the rooms. I would stay for the area