Martin & Co Wokingham Lettings & Estate Agents

Went into the office to meet the team and ask a few questions I had. The whole team were lovely and it felt like a great atmosphere to be in. The team were very knowledgeable and not like other estate agents. Would totally recommend.

Great experience working with the team at Martin and Co, Wokingham office as we rented our new home. A big thanks to Erica, Faye, Shanaya and Joe for making the process extremely smooth and friendly ! I would recommend their services anytime !

Martin and co have been very helpful during my stressful move period. I have contacted them multiple times with questions and Rosemary didn’t ever get frustrated by this. I even requested to move in early than I signed for and they redid all paperwork for me so that this can go ahead. They really put customer first and I wouldn’t go anywhere else if I were to look to move again.

My opinion is to STAY WELL CLEAR!!After being a tenant under Martin&Co Wokingham my personal advice to anyone would be that I would NOT recommend Martin&Co. In my personal experience and dealings with Martin&Co and their director I was left to feel as if I was a second-class citizen!! In my personal experience even going as far as stating that we had no rights.In my personal experience with Martin&Co and dealings with Erica and her team they persisted to in my opinion try to threaten and intimidate, again in my opinion and based off of my personal experience, I was left to feel they used underhand practices to get the outcome they desire.Personally, as a tenant who values my right to privacy, and right to quiet enjoyment as set out in tenancy agreements. I did not feel as if that was respected or acknowledged by Martin&Co Wokingham. In my experience they contacted me outside of working hours numerous times no matter how many times I requested them not to, I was left to feel harassed. In my experience numerous times Erica phoned/emailed myself when she wanted to, personally I don't want to take calls as late as 8:30pm regarding such matters however I had no choice with Erica. In my personal experience they even went as far as turning up to the home without notice!!In my personal experience our deposit was not kept in a safe manner and in my opinion was not dealt with professionally and fairly at the end of the tenancy. After numerous requests surrounding our deposit, I'm left to personally feel it is not something Erica and her team at Martin&Co sadly seem to believe in. In my experience our deposit was threatened several times and again in my opinion used as leverage whilst they continued to withhold up to date prescribed information that they were required to provide us with during our tenancy.In my experience they did not deal with our deposit requests and took the complete allowed time to reply to any requests made from the governing body. They made numerous claims which would seemingly double the following day, I was left to feel as if these were fictitious claims. For us personally it took 4 months to reclaim the deposit when the governing body dismissed many of said claims. In my opinion I would hope and expect a company like Martin&Co to deal with this in a more professional and timely manner.My advice based on my experience is if you're a landlord that wants to know their property is in the safe hands of professionals, I would highly advise staying clear!! During my dealings with Erica and her team they weren't the best with paperwork and made numerous errors in the actual paperwork they did prescribe!! In my personal experience they left confidential paperwork with high value in an unsecured environment and the team could not even find it at one point. In my experience during this time a staff member was in my opinion incredibly rude to us, even though they could not find our confidential paperwork through their own errors. In my opinion and experience Martin&Co they struggled to acknowledge most of tenancy law, except that which benefited their own motives.In my experience they took no accountability of their numerous errors and tried to claim the incurred costs of their what I deem as amateur mistakes out of our deposit. In my opinion these mistakes came down to a lack of knowledge within the team and leadership, in my opinion this isn't the behaviour of an honest upfront company, and they should rather deal with their mistakes in a more professional manner.

In my experience Martins are by far the best letting agents in Wokingham. Nothing is too much trouble for them, they really try to make sure you are satisfied and genuinely endeavour to make the letting process as easy as possible.

We've recently rented a flat with Martin & Co and we are very pleased with the experience. Faye Caterer was very professional and helped us all the way through the process which was very smooth and quick. Thanks again for all the help!

From the initial phone call to organise a viewing to moving into the Property, we have been very impressed with Rosemary and Faye from Martin & Co. Big thanks to the both of you and we are so happy with our new home.

Martin & Co Wokingham have been our letting agents for over 5 years, and we have had a happy and friendly relationship with them. The team, led by Erica, is very professional, really reliable and always helpful. Our properties are well looked after. I would strongly recommend them.

We all know it is a challenge to find your place in a new country, specially when your moving also includes pets. Martin & Co were the ones to guide and find our perfect place. Everything was clear and the team made it easy to understand and process all the upcoming changes. Many thanks especially to Rosemary Mott and her team for the warm welcome. Moved in 4 months ago and I am happy with the way Martin & Co handled any questions or needs.Thank you x