Leicester City Council Customer Services

It a shame am going to be homeless with my daughter on Tuesday 28th of March and all my email to Tiana Fantiana has not been replied or not even received any call from the council as to where we going. Am even getting depressed

If phoning re. Council tax select option 6 then option 2 if you need to speak with an actual person. Otherwise you get a repeated recorded message saying do it online which you can't do if they arbitrarily decide to stop access to the website account services.The antithesis of customer service.

Completely useless service with an attitude and sarcasm, someone needs to provide staff with customer service training and speach training .Went because someone’s business rates were sent to our name , rates were for someone else’s property completely.after ringing no reply so went to service centre and the loud representative would not listen and was assuming her own thought , such a rubbish service with an enormous attitude.Leicester council waste so much money on pointless ideas and bill people who don’t owe anything and then don’t have face to face service and make people pay for there silly pointless projectShambles

A third rate servive. Shoukd change the sign outsiide to read DISSERVICE. PATHETIC.

doesn't even deserve a 1 star rating, just renewed my blue badge and there was no way to even return it, not even an address to return it to, prepaid postage etc, the government site did not even have any resources or hints how to or where to return it. I had to call up the council and they said it is my responsibility.

Never pick up their phone or respond to online complaints. We have had issues with a building alarm going off for over 3 months now and it's just been ignored even though I've brought it to their attention several times

Extremely difficult to give the council a five stars; but I must say that in the rarest of occasions that the staff do respond on call, they are pleasant to deal with. The same can’t be said for some of the rude civil enforcement officers (traffic wardens) they employ; some who don’t know the difference between advising somebody and offending somebody.

Useless. I tried to get assistance with a form, had someone there double check it for me and still had the form rejected because of something they overlooked. Only open 2 days a week and the two days they are open, it's packed full and nobody can help you.