Infinity Cruises

Just booked a Cruise to South America and Infinity Cruises were very helpful. It is my first cruise and they went out of their way to answer all of my questions putting my mind at ease. I will definitely book with them again. Thank you Infinity!!

Hello, I just wanted to drop you a note to express my thanks for the considerate and efficient way in which your team have managed our cruise booking, We have just returned from another wonderful cruise with Cunard to the Black Sea and Turkey. Since we retired 5 years ago we have now booked with you on several occasions and have been very pleased with your services and value.

Booked a cruise with Eric last week. Obviously early days but Eric has been fab has worked hard to answer all our questions and has got back to us on all the things he wasn’t sure of.Will update when I know more but so far so good. And Eric is fab. Thanks.

I would like to thank you and your team at Infinity cruises for organising the cruise I have recently returned from. Traveling from here to Valparaiso, then on to Sydney on P and O Aurora " it was a marvellous experience and all the arrangements made by you were superb. All the transfers were for me alone

Just returned from a holiday booked through this company and we had multiple problems from cancelled transport, broken down train, missed flight connections, lost luggage. Although I understand that the company couldn’t be held accountable for all these disasters they could have been more helpful with refunds and compensation. The expenses we incurred because of the disruption have not nearly been covered by the refund we have been offered. I can only judge a company by their actions when things go wrong and they definitely did not get near my expectations so would not use them again nor would I recommend them

DON'T USE INFINITY CRUISES!We unfortunately booked 2 holidays at the same time with Infinity. We paid just under £10,000.The photos are from the hotel Tritone in Buenos Aires that Infinity put us in. We are dreading the next holiday in May!We spent hours on the phone with Figo and Manan trying to resolve various issues with both holiday bookings. They are a very unprofessional and unresponsive company.The original bookings did not specify hotels, flights etc. They would be confirmed. However, when I found we had been given 2* hotels instead of the 3/4* hotels that we'd paid for the problems really began.Infinity say that their supplier will not allow them to book the usual chain hotels, such as the Novotel, Marriott, Holiday Inn etc. So they put you into back street 'hostels' which are cheap and nasty. Not the experience you hope for!I have sent Infinity a detailed email and attached many photos to document the problems with the hotels we had on the first holiday and they refuse to respond.Once Infinity have your money they are not interested! We will never use Infinity again and would caution anyone not to waste their precious time and money with such a dreadful company!

This is a great company to deal with. Kenny the guy who helped us plan our next cruise was second to none. He came up with ideas that we hadn’t thought of and as a result the whole package was streamline and cheaper. Well done Kenny!

Infinity cruises were amazing and made our holiday perfect. Great attention to detail was given, they weren't deterred by all of our special requirements. They have genuine morals and are always willing to help and do what they can to make the holiday as good as it can be. They know how to cater for a family member with limited ability.

I made contact with Mike at Infinity Cruises, on behalf of my party of 4 (2 in their 80’s and 2 in our 70’s) He could not have been more helpful and efficient in booking flights from Edinburgh, our chosen Celebrity Cruise and our return private transfers from Southampton Airport to Southampton Cruise Terminal. His guidance through the booking process was greatly appreciated. Confirmation of the arrangements arrived via email very quickly. I would recommend Infinity Cruises without hesitation. Hope you are as lucky as we were and Mike will answer your call.