The Probate Department (brokers)

I was extremely concerned when my dear friend of 42 years died suddenly & I was not allowed to attend his funeral.Gi had not married & had no children. He did have a niece however who was handling proceedings. She lied & told me that the funeral was going to be a small family affair - she clearly didn't wish me there for some reason. I was immediately suspicious. Apparently Gi left everything to his 95yr old mother & Amber did not want me to have any contact with the Beneficiary. Gi had wanted me to have a gift apparently.The Executor, (recovering from a stroke 2 yrs ago) her father & older brother to the deceased, has not applied for Probate & the niece has already moved into my friend's home, ripping up floors, totally re decorating & discarding his possessions. She is a greedy, dishonest woman, who has absolutely no respect for Giora's memory. HMRC will be contacted for IHT.Steve was fantastically helpful & gave me very sensible advice. Thank you Steve for responding so quickly & for telling me what I already suspected. What a dreadfully sad family!!She needs to be punished... I believe in Karma :-)Many thanks,Joanna Anscombe-Bell.

What a great service. Confident and helpful conversation. Steve then sent me an email with all the information and a link to the relevant web form to make the process simple and easy for a person to follow. Many thanks!

Asked a question and received an immediate helpful reply. Excellent service standard!

Such a helpful company in a time of great distress for me. I am very grateful to them.

We submitted our probate documents on the 30th of July 2023, they accepted receipt of the docs on 21.Aug.2023. Just got an email from them today 03/Dec/2023 asking us to submit docs. My wife broke down the family is so angry we just want closure, ashes still not spread. Looking to take legal advice ju want to make somebody feel the hurt we are feeling.

I was so happy to hear a real voice over the phone.I was also surprised the call was answered within seconds of making the call. Steve was so helpful in listening to my query and was very prompt in providing me with the information I needed.Thank you Steve, you shortened the time I'd been waiting previously when waiting for the phone to be answered by the Probate Registry office.

Polite and informative young man. Very helpful. I wish the Government Dept concerning Wilsl and Probate were as easy to use.

If I could give 10 stars I would!! I called thinking this was the government number but as Steve answered the phone in seconds I realised it wasn't. The information he gave me was knowledgeable and clear, something the forms and process of probate is not. I am so grateful.thsnk you so much - I would definitely recommend giving them a call

After many attempts to obtain a copy of my mother's probate certificate from the government website I had to give up because they could only supply probate certificates for deaths that occurred BEFORE 1996. If your loved one died after that , the government cannot or will not help, or at least not using a simple online search. The gentleman who owns this website has kindly advised me to apply for a copy of the certificate through the post by sending a postal order. He was very helpful and answered my call immediately and without my having to listen to endless recorded messages and then be put in a long queue as is usually the case these days.

Thank you for your helpful and informative 'How long does probate take' pages.In my case 35 weeks with many of your points arising although I followed your clear and helpful advice. Phone not answered, e-mails not replied to, an escalation that achieved nothing, a second escalation that was not even recorded. Promises of calls from a senior manager that never arrived. For some reason a Grant arrived just a week after my MP wrote to them, can't think why!I signed your petition although I fear there will be little public awareness of this problem and not enough takeup.Best wishesGeoff Vowles