WHSmith
304 Reviews
$$$$
- Friday8:30 AM–7 PM
- Saturday8:30 AM–7 PM
- Sunday10:30 AM–4:30 PM
- MondayClosed
- TuesdayClosed
- Wednesday8:30 AM–7 PM
- Thursday8:30 AM–7 PM
About the Business
Features
- NFC mobile payments
- Credit cards
- Delivery
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
RobRoy McBinson
21.03.2024
WHSmith
If you have all afternoon to waste in the queue at the Post Office in this shop, its the place to be.The staff still have the Government employee attitude and simply ignore you. The manager is non existent, but there is an older lady that helps people use the self service - I HIGHLY recommend HER and the self service booths... you'll get out before tea time!Went back today, December 1, should not have. Even worse, ONE person on the counter and a dozen in line.... with one strutting around like she owns the place while avoiding anything that could be helpful.Avoid this place like the plague!Uprated to ONE HALF star!!
Charlotte
18.03.2024
WHSmith
Staff at the post office were rude and not even slightly welcoming. Depressing experience don’t think I saw a single person crack a smile. Myself and a few others actually dread going in there.
Gemma
23.02.2024
WHSmith
Queue for the post office is terrible. The self checkouts were off. Friendly staff though! Only two people working on a busy morning!
packerati
18.02.2024
WHSmith
Friday the 13th it certainly was in the Post Office of WHSmiths today. I counted 25 people in the queue & I waited 45 mins to renew my drivers licence. Whilst there was a helpful Manager directing customers to the self service stamp machine, the rest of us just had to wait. Why was there only 1 person serving? I won't go to this post office branch again unless I want to go for a chat with other customers & have all the time in the world with nothing else to do!!
Lou Cooper
10.01.2024
WHSmith
The place cannot seem to keep it's lift working. It's been broken for several weeks now, and keeps breaking down regularly, which makes it impossible to Acces the post office, the books, the art supplies, most of the important products and services they carry. They're the only post office in town, and one of only two art supply stores, with the other being less accessible with worse quality products, so if anyone with limited mobility needed these things it's going to be way more difficult. It's really disappointing, since it would be a good store without these issues
Jonathan Margetts
08.01.2024
WHSmith
I would actively discourage anyone from using this Post Office branch. Over 30 mins of waiting..
Cherie Buck
27.12.2023
WHSmith
Always huge ques and not enough staff. Self checkouts closed. If you have the time to stand waiting all afternoon that ok, but no good for me as I work in Cheltenham and get an hour for lunch, I simply don't have the time.
Richard Hatton
26.12.2023
WHSmith
In the Post Office they recently made the manager redundant passing the responsibility to the local general manager. For the past week the fast service machines have been switched off as they've no staff to supervise them! Everyone is then forced to queue even for one stamp. Management will not authorise additional staff! Good business model eh!
Sarah D
20.12.2023
WHSmith
Bought some lovely art thingsHave been looking for the perfect paper to draw f& found the perfect one today also found pencils that I liked Is helping get some lovely drawings.Not to expensive either.Paper 12.99Pencil's 19.99Clipboard 11.99Photos attached
Graham Joseph
16.12.2023
WHSmith
Quiet place with a few awkward staff members but the tall worker over 6 foot seemed like a nice gentleman. The que was horrendous.
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