London Chigwell Prince Regent Hotel | Signature Collection by Best Western

Stayed July 27th - August 9th 2023This hotel is a diamond in the rough; you can tell that the carpets and chairs are a little worn and need updating. Hopefully, with the takeover of Best Western, these items will be taken care of, but what they lack in updating, they make up for in room quality and amenities and the warming, caring nature of the staff.Pros:* Close to public transport to the city* Close to places to eat* Clean, updated rooms* Large-sized rooms for England* Friendly, warm, caring staff* Delicious full English buffetCons:* Carpet and chairs in hallways and common areas are run down and need updating* Numerous weddings and the wedding attendees can get loud, and the children from the weddings are running around slightly unruly.

Staying at the Culinary Retreat Inn was a feast for the senses. The inn's culinary offerings were a highlight, and each meal was a gastronomic delight. Our room was comfortable, and we could savor the aromas wafting from the kitchen. The innkeepers' passion for food and local ingredients added an extra layer to our visit. This is a haven for food enthusiasts.

Staying at the Historic Waterfront Mansion was like living in a page of history. The mansion's architectural splendor and period furnishings offered a window into the past. Our room was elegant, and we could gaze at the waterfront from our window. The innkeeper's knowledge of the mansion's history added depth to our visit. This is a place where history's echoes still resound.

Nice hotel everything was good till I had breakfast and come owt to my work van not being in the car park where I left it. Still had the key. It was a Mercedes’ sprinter so if you need your van again don’t park it in their car park.

The kettle had hair in it. The TV volume kept going off so I had to keep turning it on and off to get the volume back. Shower kept going scalding hot then ice cold. No air con in the room and the fan was of no use as it cut out after a while and did not come back on. The carpet was grubby, the sink was dirty and the toilet unclean. The windows trapped my fingers trying to open them as they were not gliding smoothly. The carpet in the lift is the most disgusting thing I have ever seen smelt awful. All in all, this was the worst stay I have ever had in a hotel. I booked for 2 nights and stayed only one as I did not feel I could stay there any longer. When I checked out the following day the receptionist did not even ask why I was leaving a day early or whether or not I enjoyed my stay.

Great hotel, staff are amazing, friendly and super helpful, great service across the board, really good food in the restaurant also, my only minor reservations are that there are no mini fridges in the room or air conditioners though they do have desk fans. Otherwise, would highly recommend staying here or even having an event as their events team (particularly Michelle) was nothing sort of excellent.

on fri 1st we attended the joiner xmas party i was very disappointed the food was microwaved we was given gravey when our meal was finished, no diet drinks on table, wine wasn't nice. waitresses very disorganised no one new what the next person was doing. the room was so crowded that walking around had to climb over chairs no room. concern if there was a fire it would be unsafe. DJ don't get started his music was rubbish even though he was of age he thought he was at a rave weekender he didn't cater for the crowd thought he was at a rave. we requested a song a which was dismissed. could not get on the dance floor as space was overcrowded. do not recommend this event to Anyone

I was there for Christmas dinner and dance with my friends. The roast dinner was pathetic,cold and burnt. The DJ was even worse. He was not mixing the songs and was a pro in killing the vibe. I would not return or recommend