TIP Trailer Services

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Nice lads very acomadating thank you for the coffees over the last few months.

Very good food and good service friendly staff

Rang while waiting for the remembrance service to start at war memorial after witnessing their driver in an hgv chatting on his phone while negotiating a roundabout and people waiting. They couldn't have been less interested to the point where I ended the call saying to them, I'm obviously wasting my bloody time talking to you ". Terrible attitude."

Arrived at 1000hrs to change over a vehicle, 1230hrs still waiting for someone to do the vehicle change over, walked back round to the office from workshop yard to find out when someone was going to do the changeover, seem none talks to each other in the office, told someone will be round straight away 1300hrs someone arrives, overall very poor service not impressed at all,

Good directions but if it's a truck be careful as the routing takes you into weight limits.

very reliable vacuum tanker hire company

This place is a joke. The amount of money we spend every month on hiring two tankers for our site. Yet this means nothing to them. The staff on the phone's lie and have ZERO customer service skills. We have been given the run around now for a good two week. Every day we phone to get told the same thing, 'we don't think your tanker is ready we will call you back later.' guess what, WE have to call them back the next day. Just to hear the same thing. Pretty embarrassing that certain members of staff have to hide behind phone staff when being asked if we can speak to them. Even further embarrassing when it is us that can tell them about the tanker faults, leaving the phone staff speechless as there scripted answers really make them look like amateurs. If this was a service i was receiving from dropping my car off at the garage. I would have taken my car off them a long time ago and took things further. What they fail to realise is our entire company are fully aware of the shambles of a service we have received, not just our Rotherham site, but Brinsworth and Stocksbridge... that's a lot (500+ people) of people that's heard about the bad service guys

Absolutely great service nothing too much trouble