Pelsall Road Dental Practice

Im an extremely anxious person when it comes to the dentist. My first visit, I stood and cried for 10 minutes but the dentist waited and assured me throughout. I attended again to have an extraction and i felt at ease and got straight in the chair. Thank you to Lily on reception for being so kind and the dentist and dental nurse (dont know their names) for being patient with me and making me feel like the dentist isnt actually as bad as i thought.

Great experience at this dental practice, the staff went above and beyond to make me feel comfortable, I've had a root canal treatment done by megha recently which I was very nervous about but was made to feel at ease and wasn't half as bad as I expected. Thanks again.

I feel this practise has lost it's family friendly approach to patients , my visit today has left me so upset , I have used this practice for 35 years , New dental lady needs to learn to be more sympathetic when dealing with patients , I've come out of there today feeling very worried and upset , total lack of empathy and not once reassured me that the treatment she suggested would even solve the problem . She got very defencive when I was questioning why the procedure were needed , maybe the appointment might have gone better if she'd even bothered to introduce herself seen as she was new.I really don't know what's going wrong with this practise used to be so good

I am petrified of the dentist and have problems with my teeth due to medication I have to take. I have never felt more comfortable in a dentist than I do here.I’m not at all as nervous as I was going before this place. I don’t feel judged for my fears or my problems with my teeth so that’s a huge plus!The surgery itself is clean and airy and feels very fresh.Accessibility wise, it is up a flight of stairs so may be an issue for some, other than that, I can’t fault it!

Contacted this dental surgery after a recommendation of a work collogue after receiving poor treatment from the bhandal dental groupThe receptionist was accommodating, polite and professional. Pelsall fitted me in the same day as a new patient.Dental work was carried out by Jason. Very pleased with the service and work performed. Jason was competent and seemed committed to providing a good job and not just taking your money.Wil return and recommend others to this surgeryThanks jason & team5*

Dentist was late to the appointment and didn't apologise for the delay (she'd been out jogging on her lunch and misjudged her time, I think). She was then judgemental and rude during the appointment. Considering this was my first appointment there, it was really disappointing. Won't be returning.

DO NOT BOTHER GOING TO THIS PRACTICE! been under this dentist for around 20 years was amazing when it was ran by Brindley. Now it's been taken over I have been taken off the system due to cancelling an appointment and the receptionist didn't remove it from the system. I spoken to the dentist today over the phone who was really rude and admitted they don't care about customer loyalty there, the receptionist also huffed at me down the phone. Never known such a rude practice. They also admitted their was a mis communication but didn't bother to help me at all. Never known anything like it! Rubbish practice now it's been taken over! The staff members need training in customer service! Never had an issue with David or Jess, bring back the good dentists!

Brilliant dentist! Had both top wisdom teeth removed, each time I was made to feel relaxed and cared for by both dentist and nurses. Procedures were quick and simple, in and out with no problems. Jas (the dentist) gave me all the information I could of needed before and after both procedures. All staff were very polite, will be using this dentist from now on. Keep up the great work guys!!

just been to see the new dentist Jason . He introduced himself and explained what he was going to do . Had a lengthy scale and polish . Teeth feel lovely . What a plesent man .

Living in Manchester at the moment I can't get an NHS dentist but as I'm moving back to Walsall I decided to try down there and Pelsall Road Dentist took me on with no hassle. I've had alot of issues with my teeth over the years but the Pelsall Road Dentist has been brilliant with me. Took a few appointments to get what I needed done but all sorted now. Having a massive fear of needles I was put at ease each visit and can't thank them enough. Fantastic dentist, staff and overall service. Thanks again