Motor Village

Excellent customer service .No pushy sales .Beautiful range of vehicles.Would highly recommend.I now own my dream car !!

Purchased a vehicle from them, had couple of minor faults. Spoke to dealership tried our best both sides to get them fixed. The dealership gave me a full refund with no hesitation.Roger was brilliant from the start, gave me the keys and told me to take my time no pressure and walked away so I could have a good look aroundWould I buy from here again...YES!Amazing showroom with plenty of prestige vehicles.

Very impressed by the staff whose whole aim was simply customer satisfaction. On the day of delivery they spotted a nail in the back tyre of the car I was purchasing. They could have just shipped it to me and I would have never knew, however they replaced the tyre and delayed delivery causing themselves an inconvenience to ensure my car was right. Very honest and Highly recommended.

Outstanding service, they got my wheels done on the day without booking my car in! The wheels were done on the actual day, ready for collection. This is what you call perfect customer service!My wheels were done in Shadow Chrome and they look absolutely stunning.

I recently accompanied my beautiful girlfriend on her quest to find the perfect luxury convertible, and our experience at Motor Village left an indelible impression on us. From the moment we stepped foot into their showroom, it was abundantly clear that this dealership is a cut above the rest. The outstanding level of service, combined with the expertise and professionalism of their staff and owners, made our car-buying journey an absolute delight.First and foremost, the staff at Motor Village deserves high praise. Everyone we encountered was dedicated to ensuring our satisfaction. Their passion for cars was evident as they took the time to understand our preferences and guide us through the available options. Their patience and willingness to answer our countless questions were remarkable, making us feel valued as customers.The expertise of the staff at Motor Village truly sets them apart. They possess an in-depth understanding of the vehicles in their inventory, including the BMW convertible my girlfriend ultimately fell in love with. Their knowledge extended beyond mere specifications, as they highlighted the car's unique features, performance capabilities, and safety aspects. This comprehensive understanding helped us make an informed decision, providing us with a sense of confidence and trust in our purchase.Moreover, the owners of Motor Village foster an atmosphere of excellence throughout the dealership. Their commitment to maintaining the highest standards of customer service is evident in every interaction. They have created an environment where customers feel comfortable, ensuring that their needs are met and their expectations exceeded. It's no surprise that such a culture of excellence trickles down to the entire staff, resulting in an exceptional car-buying experience.The attention to detail at Motor Village is also worth noting. The showroom is impeccably maintained, exuding elegance and sophistication. It's a testament to the dealership's commitment to providing an exquisite environment that complements the premium vehicles on display. Additionally, the buying process was streamlined and efficient, minimizing any unnecessary stress or confusion.Lastly, I must mention the genuine care and personal touch displayed by the Motor Village team. They celebrated my girlfriend's joy and excitement in purchasing her dream car, making the experience memorable for her. Their dedication to customer satisfaction extended even after the sale, with follow-up calls to ensure that everything was to our liking. They changed the colour of the alloys and calipers which now better compliments the body kit.In conclusion, Motor Village sets the gold standard for car sales businesses. The staff and owners are consummate professionals, providing a level of service and expertise that is second to none. From the moment we arrived until the day we drove off in our new BMW convertible, we felt valued and supported every step of the way. I wholeheartedly recommend Motor Village to anyone in search of an exceptional car-buying experience

I recently brought a car from Motor Village and it could not have gone better. From my first call to James to viewing the car with Roger and then collection of the car with both Roger and John. It was a very pleasant experience and all three were very helpful. I will definitely be going back to get my next car.

Having recently bought a very rare 2010 Mercedes E500 Cabriolet from Motor Village, I wanted to thank the team for there can do will do attitude.The stock they have there is interesting to say the least, a lot of older very special bordering classic cars, the absolute cherries of their ranges mixed in the same high end newer vehicles. Whoever is doing the buying has great taste.I have always been wary of used car sales having had poor experiences in the past, however you can’t always buy what you want new!The true test of a company is the experience you have when something doesn’t quite go to plan, in our case we got the E500 home to find a engine management light had popped up. This however could not have been anticipated by the sales staff who immediately offered to collect the vehicle repair and return it ( minimum 4 hrs round trip for two staff with an Additional vehicle ).We came however to a practical solution dropping the vehicle into a local Mercedes Specialist who diagnosed an electrical pump had failed in the emissions system presenting a £900 plus bill for repair.One call to the sales team and the bill was paid without quibble. That’s what you call quality service.The car is beautiful, wife is very happy with her new mode of transport.Thanks Motor Village we shall definitely be back in the future.

Last September about 9 months ago I purchased a Jaguar XF 3.0ltr premium luxury car from here. Just after Xmas the drivers window regulator failed, it then failed its m.o.t in May due to a catastrophic failure of the nearside front alloy the car was impounded until a new alloy was purchased. It had a large fracture that had been previously welded, they would haveknown about this as 4 new tyres were put on the car before I collected it. It has now has developed a coolant system problem and am now concerned that I've bought a lemon. The garage that did the m.o.t couldn't understand how the alloy hadn't failed and as I do mainly motorway driving I consider myself lucky to still be here to write this review. If you are thinking of buying a car from these people please think long and hard before doing so.

Great experience from start to finish. James and John were supper helpful and knowledgeable, and gave me confidence and peace when purchasing my new car. I’ve had the car around 18-months and never had any issues.I would highly recommend.

Today I collected my new Alfa. Couldn’t be happier with the car. Was just has described.Service from all the guys was brilliant, no pressure and loads of help to get the right finance deal. Will be the 1st call when we come to replace.Thanks guys.