Kates Kreative Cakes

* comment has been removed due to blackmail from kates kreative cakes*DO NOT BUY FROM THIS LADY, SHE IS A NIGHTMARE TO WORK WITH AND BLACKMAILS HER CUSTOMERS IF THEY WANT TO LEAVE A REVIEW.100% STAY CLEAR.MESSED UP MY WEDDING CAKE COMPLETELY.

Awful experience!!!I started my order on 04/05/2022 being 2 months before I needed the cake. I received a price for the cake and was told I would receive a drawing of what they could do as it was a specialised cake I was wanting. Great you would think!!! NO - I kept chasing via email, text and phone but nothing. My last phone call was 2 weeks before when I asked again when will I see the drawing. Again nothing and left it too late for me to go elsewhere. Absolutely disgusting, if they didn’t want to do it they should of said and given me the opportunity to go elsewhere. This was a cake for my husband’s 50th birthday and I’m now left with a make do home decorated cake. Appauling customer service!!! If I could have rated this zero I would of done.LikeCommentShare

i have ordered cupcakes several times and a birthday cake off this lady. all tasted gorgeous and looked amazing. will continue to use this service. excellent all round. thanku

Awful service. I phoned a week before our wedding and she had no recollection of who we were or what we wanted (although we had paid a deposit) During the consultation just talked about her wedding. She gave my cake topper the wrong coloured hair (although the beard was the correct colour, so obviously couldn't care less about getting it right). Cake was obviously a supermarket bought packet and tasted as such. Save yourself a lot of bother and use someone with an ounce of professionalism.

Another fantastic cake, thank you for fitting us in last minute with another crazy idea of mine and making the birthday memorable. I think this one was the tastiest cake we've had.Would highly recommend.

I wouldn't even give 1 star... Absolutely appalling service, took a deposit then wouldn't show up for a consultation then was promised my deposit back but haven't received anything and then blocked/ ignored from any communication... So I was left £30 down and having to rush to find someone to do my wedding cake with 4mnths notice.

Wastes your time, doesn't get back to you and doesn't reply back to her emails. Will let you down and not very business like. It's a pity I can't do half a star as 1 star is wasted on this company. Thankfully I have found someone who can do my grandsons 1st birthday cake and is very helpful and polite, unlike this company.Avoid using them, so you don't end up being disappointed.

DO NOT USE, UNLESS YOU ARE PREPARED TO BE DISAPPOINTED.Unreliable, poor communication, ignores emails, let's you down at the last minute. Wastes your time, does not know how to run a business.

Have driven 20 minutes for a consultation to order a cake waited 45 mins trying to amuse a baby and nobody turned up. Disappointed.

If possible it would be a no star, asked for fruit cake for bottom tier and got sponge cake and asked for cascading roses and got cascading petals, and she texted me the day before my wedding only to tell me that she can't do the cupcakes, so stay well clear of her and won't recommend her, she has also refused to give deposit back fo cake stand as she provided 20 substandard cupcakes, as I said above STAY WELL CLEAR OF HER