Nuffield Health Edinburgh Fountain Park Fitness & Wellbeing Gym

Joined 4 months ago. Sauna, Steam room and pool are pretty good. Real shame about the jacuzzi being closed permanently - that’s a big loss. Gym is decent with plenty machines. A lot of tv features etc don’t work but that’s not a huge problem. It is probably due a decent makeover soon but unlikely that will happen. Good student discount (20%) which makes it just about affordable. Shame they don’t offer a towel service but you get used to bringing your own.Definitely would be 4 stars with a jacuzzi and 5 if the place was freshened up.

I am a very good member of the gym but this is not a child friendly place no matter how hard they try to make money saying they do. There are not facilities for toddlers/babies to have a shower after the pool, and adults complain if kids are in the changing areas. My 2 year old daughter wanted to go to the toilet and the staff made my husband signed a nonsense long form just to go with her to the loo, clearly don’t know how 2 year olds go to toilet (I guess the gym staff think they go as adults do .. lol). No surprise my daughter ended up peeing on her trousers, but the staff got their form filled in! :) Very disappointed … this is not the place for kids.

This place has gone downhill since I was a member previously. The gym is way too hot for a decent workout, no idea how it passes health and safety regulations. Someone took my towel from the swimming pool area and the manager wanted me to pay £13 to buy one and offered me no help at all. Everywhere you look there are out of order signs, the place is looking really tired.

Did a trial membership and won’t be signing up. A few negatives:- Gym is ver hot with little ventilation- Showers have limited drainage, so dirty water (and urine) flows through multiple cubicles before draining away.- lots of the gym equipment is broken and there seems to be no urgency to fix it.- No jacuzzi.- The parking is free but the system is a faff. £4 fine each time you lose your ticket.Positives:- facilities are generally clean and the staff are friendly- there’s plenty of gym equipment and options for multiple types of workoutsFrom my perspective, there’s much better gyms in the area

Worst after sales service that I never saw. I am frequent customer. The jacuzzi is broken, and shutdown. Especially , on a new customer Gay sales called Vannet Sean . He never called back and keep as a government council working style . As we would not keep going on the membership due to the fault of the pool service. He never give you a call back and provide awful service on your membership. We do not recommend on this sales services. If you visit this shop again, I prefer keep away from this sales !

Very good gym, Central location, ample parking. The coaches are fantastic, they are very motivating. Coach Elder took care of my wife and myself for orientation we were both very happy with the time and care he took showing us around the machines and the exercises to do on them giving us both and individual plan. Top service. The kids love the pool also - we've taken them a couple of times and the changing rooms and facilities make it easy with kids. Toddler pool also has toys.

As many have said, place has been going downhill for ages. Jacuzzi removed to save money fixing and heating it : the classes booking scheme is appalling, so basically I never got into classes which made it extremely pricey for just pool. Showers randomly freezing. Staff absolutely unbothered. Cafe dreadful and shuts too early . Whole place now feels empty and dead. Sad - Ive just left & been a member for decades. They didn't even ask me why I was going let alone try to persuade me to stay. No social events for anyone but kiddiesI wonder if Nuffield are just planning to sell it - they're certainly not putting a penny into maintenance. If it was a bit nearer me, David Lloyd are infinitely nicer & with outdoor pool as well..

Left this gym months ago. They still won’t cancel my direct debit. I’ve called several times over several months, and every time they say that it’s all done. But I still see it trying to charge my account. 4 months of trying to cancel one single membership.Why did I leave? Gym is really cramped, it overheats and there not enough ventilation. For the price, it’s just not a great experience if you aren’t using the pool much.Extra star because it is a nice facility, minus the gym.

An excellent fitness centre. Great Technogym equipment. As expected it was rammed just after work hours but there was plenty of space in the lanes in the 20m swimming pool. Sauna and steam room are at the end of the changing rooms, so you can relax in private after a swim

I am a member receiving a very decent corporate discount but I still feel it is way to expensive for the service. I have been in touch with the swimming team for individual or group classes multiple times (contacted 2 Nuffield gyms) and I am just not getting a reply - simply no one is bothering to reply my emails. Same with membership issues, they charged me incorrectly when my membership was frozen and I had to escalate it to customer services to receive a response. The gates often don’t work in the morning and if your card does not get registered, you are expected to chase your own non-attendance up on the phone - even if you ticked your name on the trainer’s attendance list, that’s apparently pointless as no one really checks it. Things are quite often out of order, and the studios are roasting in the morning. My membership will be cancelled as soon as my contract allows.