Ringwood Health and Leisure

We signed our daughter up to swimming lessons here and they left her in the swimming pool crying uncontrollably and just told her to stop crying and to being happy faces in future! They also told her to stop crying because dad was watching. She was scared as it was her second lesson and they had no emotional awareness. I made a complaint and they didn't understand why we weren't happy. We had emailed and said she was nervous about starting lessons and we were reassured the instructors were good with nervous children. Clearly not. When we complained they admitted they had no idea what class they had put her in and the whole thing was disorganised. The instructors are very young and it seems more about getting lots of kids in and not about quality of lessons.

Nice leisure center, good prices, nice cafe, only thing is the gym is quite small and often there is que for the bench

Lovely soft play, with lots of variety. Sure some of the dads were having even more fun than the kids with the foam ball cannons!

Soft play security! Be prepared to follow your little one around. They could escape and potentially get outside! 4 months ago we were told this was a fire escape which was under review. Looks as if it wasn’t resolved.1) security gate at main soft play entrance not working (opens freely).(Update: I discussed with on duty manager and the explanation was “we encourage parents to close the gates”, “we check them hourly”. When I left, all gates were open (no self closing mechanism).2) little ones (eg 3 year old) can leave the main “secured” soft play area, through the “over 3s area” and exit to the cafe where they can go down the stairs to the exit!

Softplay was very disappointing. The website advertised a designated area for under 3s yet this was simply a sign on the net which does not stop bigger children from entering the area. The under 3's areas where full of older children, running around, pushing passed the little ones and diving into the pall pit, we had a few near misses where they almost landed on our 1 year old, Certainly this setup not safe for the very little ones. I did not see any staff members in the soft play area at all and unfortunately. will not be going back again.

Great softplay. A bit small, very suitable for new walkers and toddlers. Perfect for U5. Always clean and staff are very friendly and polite.

The gym and halls here are great. The swimming is good and the kids really enjoy it. The locker room is small, though, and the lockers were mostly broken. It also gets dirty as people are told to take off shoes before going into changing rooms, but most people don't.

We are not local but recently took our 2 grandsons as a change from the local soft play. Very disappointed. The soft play area is very small and there is limited seating for accompanying adults. Also be aware, you have to pay to park. We didn't see any signs about paying and we couldn't see any meters ( and at out local leisure centre parking for customers is free) Consequently we have been issued a parking fine! A very expensive day and totally NOT worth it.

I love bringing my 4 kids here, aged 4, 9 and 12. They have a great time and it's great being able to sit in the cafe knowing they're safe and can't get out any other way. Facilities are always clean and the staff are really friendly. Highly recommended.

The filming location for the Brittas Empire. The outside shots of the leisure centre and indoor pool shots were filmed at Ringwood Health and Leisure Centre. There's also a few filming locations around Ringwood too. In 2017, the cast of The Brittas Empire came to Ringwood Health and Leisure Centre to reunite after the centre's refurbishment.