Clapham South Dental Centre

I don’t normally leave reviews but I keep telling my friends my dentist is great so I may as well tell the internet! My dentist is Dr Shepardson, she has such a lovely and reassuring manner. The hygienist is also really nice but not sure of his name! And reception are helpful too which isn’t always the case… Plus they’re relatively easy to get an appointment with. Recommend!

Appalling service from the team. Joy the reception manager was very rude to me after I had my rootcanal, giving me no assistance with getting my crown booked in. The practice offer finance for expensive treatments, however, the dentists all refused to take on the crown via finance. Joy spoke down to me and was very condescending When I mentioned the need for finance, I explained that it’s an expensive time of year having a family and it being Christmas around the Corner - To which I got a smug green and the advice to just do it after Christmas.There are over 15 dentists at this practice, however, none of them will do any of the work via finance, and want to be paid in full. I was told about this over a week after I had been to the dentist but yet another very rude receptionist over the phone who refused to fully explain the situation and reasons why.Not worth your time, find another dentist nearby

Over the years I have always received a friendly and professional service for regular routine check ups by Mohsin Ghor. Recently had my first hygienist appointment with Kaleem Iqbal who put me at ease and was also extremely polite and professional.

My appointment with the hygienist was absolutely blissful. I was taken aback by the attentiveness of the dentist. I wish I had asked her name. Since having to endure drilling for fillings as a young child i have never really liked going to the dentist. The hygienist was so welcoming, her energy extraordinarily kind. She explained everything she was doing incrementally. She was so encouraging at the end she said don't I wan to leave and I said no lol! Thanks you so much for the best customer service ever!

Was pushed to get a filling in a tooth that didn't have a cavity or any decay (by the dentists own admission), then lied about it on their patient records to say they offered me other options. Avoid.Out to make patients pay for unessescary procedures at the expense of their long term dental health. Who drills away at healthy enamel to put in a filling in 2023??Oh, and they didn't even bother to give me the checkup I had booked originally, to extract maximum profit.

Quickest and most expensive hygiene clean I have ever had. I booked the Gold mega clean option and after 15 mins the hygienist told me he had finished. They are taking advantage of people. I would rather travel back to my old clinic than go there again. Also as a bonus, they also have rude and unfriendly staff working on reception.

Payment First and Patient LastTheir receptionists are insensitive, arrogant and authoritarian. They always seem to be only interested in their own conversations and taking payment in advance. I am often made to wait at check-in and/or payment over their own chats.I had both NHS and private treatments and was asked to make an advance payment of many hundreds of Pounds upfront, seriously? I have a credit card but isn't it a little unfair?? I was happy to pay my NHS payment as I already received the treatment first but not for the future private treatment.Due to the NHS and private treatments, I wanted my payments and statements separately, a receptionist said that it was impossible. Wrong! I had it done before with other receptionist. It turned out to be only laziness and ignorance of the inexperienced receptionist who wanted to make a short-cut and did not bother to ask the correct method to other receptionists!Finally, even they wanted an advance payment for a future check-up appointment in six months' time..., I have no words for them.This must be a reflection of some dentists whose approaches are authoritarian as well and do not seem to have a collaborative decision-making process of a dentist supporting a patient to reach a decision about their treatment. Those dentists seem to make decisions for themselves on behalf of their patients without properly explaining a choice of appropriate treatment plans.So, please do ask your questions before making any payment or decision.

Would not recommend - made me feel that money came first and patient care came second. Went to another reputable dentist who quoted hundreds of pounds less for a filling

Dr. Mazaheri is outstanding - very knowledgeable but also very personable and friendly. He has a knack for explaining things clearly, making you feel both informed and at ease. Would highly recommend this practice.

After 14 years of avoiding going to the dentist due to previous negative experiences, I registered as an NHS patient. Dr Sarah Shepherdson has been absolutely amazing, I needed a number of fillings and a wisdom tooth extraction over multiple appointments. In every appointment she has put me at ease, alleviating any anxieties I had. She talked me through each procedure, to the l level of detail that I found helpful for me. It was also amazing as an NHS patient to be able to access evening and weekend appointments so I could fit them in around my work. I did experience difficulties with the booking processes, hence the 4 star review, but I cannot fault the clinical side of the care