Tonna Hospital

Phone just rings or I get cut off. Promises of call backs from CMHT but nothing. Direct line goes unanswered, no option to leave a message. I appreciate services are stretched but WAG can somehow afford how many millions on new 20mph road sign's. No wonder so many service users are in CRISIS. Don’t even get me started on NPT Crisis Team. Discharged my sister who subsequently committed suicide in April 2023 aged 50.

Absolutely no help at all and can never get through to them.

Disgusted how people are left in such an awful state .. after being told my son would have a phone call back .. as usual ..NOTHING!!!! They have started and stopped him on so many different tablets in the past that he doesn’t know where he is!!!!and none of them are helping!!!! They just don’t care!!As a family we are getting desperate now.. there is absolutely no help out there for mental health people are just left to suffer it’s so cruel.. I honestly thought this hospital would be different.

The staff at tonna are all amazing. My son was being treated cruelly at Cefn Coed, they were killing him slowly but within days of being moved to tonna I saw a massive improvement because the staff care and he continued to get better. They literally saved my son's life and now I have him back because of the staff. My hugest thank you to you all.E Thomas - mother of Mathew Thomas

Absolutely awful. 3 years of jumping through hoops, wrong medications and then losing my adhd assessment so now have to fill it out again & wait to attend another appointment. When you phone, nobody answers. 6 months waiting between appointments. It's just not good enough. Nobody there wants to help.

Suite 2 were absolutely fabulous with our father. The care was excellent and their support towards ourselves was brilliant. All the staff were knowledgeable and showed great compassion to our father during his last months, days and hours. A heart felt thank you to Bev and her team.