Dafydd Hardy Estate Agents

would highly recommend these estate agents as me and my partner have always rented propertys through themselves! we have nevery had any issues in communication with the team and have always have every issue dealt with in a fast and professional manner. Most recent we had a couple issues with our property which needed to be dealt with immediately as we had a new born baby coming into the property. The property management team were outstanding and would like to so a huge thank you to them they got in contact with our landlord and the next day there were people around to fix the issues and over the following week everything was rectified. could not have asked for a more friendly and professional service and would reccomend any young couple who are looking to rent to go with this estate agents as you are always looked after and nothing is ever a issue.

I had an issue regarding the return of my deposit and was very upset about it. But then a member of the team reached out to me, listened to my complaint, and fixed it promptly. He apologised and made no excuses and even made the effort to explain to me how the issue has been internally resolved so that no other students have to go through the same thing again.I must say I am impressed, it's not everyday you actually get heard. So I am giving Dafydd Hardy 5 stars because, I know whatever problems they have now, are taken seriously and ironed out. That will make them one of the best agencies out there.

Estate agent was very rude and unprofessional when replying to our email of questions after viewing.

So as a lot of people would say real estate agents will take your money and run" which is true

Nice helpful staff tell them what you want they come really close to ticking all your boxes just depends how many ticks you need buying side at least

Only delt with Llandudno Branch and we weren’t made to feel valued as Customers, we got phone calls at 4.55pm on a Friday with bad news always !!!We dropped the price 3 times under their advice, to sell our place.The info given to us was all over the place even without Purchasers having a Mortgage in place etc.Given lots of false information all the time. I don’t know about the rest of the Branches, but use Llandudno at your peril. In our opinion they are not professional at all.The Manager is awful, the stress we had was totally unacceptable. How much we paid them and for what left my Wife Speechless.

The customer service was impeccable. The response to mail was super fast...am talking about response less than 5minutes of any mail sent. The Staff made the process fast and effortless. they respond to mails even on weekend. Sally keys made it all easy. Whenever i branch the office, everyone were willing to assist within seconds, i get answers/solutions. Great Staff!!! Great Team!!!

As a tenant of a current property it is baffling to me how an estate agent can allow a landlord to be in a completely different country (Malaysia) and we can get no contact with them; we have emailed constantly at the start of our move in date about issues with the house and are STILL trying to email about them after 3 months, their only response is ‘we’ve contacted the landlord’ which ultimately means we will get no response, we’re paying a lot of money (as a student) for a house that has a lot of issues and we’re getting radio silence in return. Utterly disappointing as we had no idea when we moved in our landlord was out of country; if we’d of known we would not of have rented this property. Do better.

Experience as a buyer. Misleading online adverts that they have no interest in correcting or checking, (a sitting tenant they omit to mention, but state full vacant possession). Too short staffed/busy to respond to messages left on answerphone, no apology when queried just surprised i was expecting a response because I could call/email again. Put forward an offer to a seller of below asking price from a buyer, and encouraged them to accept without validating purchaser's identity beforehand as supposed to do, or informing the seller other buyers were interested, wanting to view and ready to offer full asking price. 2 weeks later, when queried why the property was still for sale, turns out their identity had still not been legally proved, but this was ok because they knew the buyer personally/friend. Very disappointing and VERY unprofessional behaviour. FOLLOWING DAFYDD HARDY'S RESPONSE, No I was twice offered a viewing on this property despite this offer being put forward, so if what you say is true you were conducting a viewing with no possibility of success deliberately to waste my time. All offers should be verified before putting forward, you don't do this. Updating adverts, funny two weeks after I alerted you, still incorrect. Nice and professional.

Encountered a Bangor branch. Very lucky, I have met an estate agent whom I feel I trust. Not surprised that the agency is so popular. Thank you very much , Paul. I look forward to progression of my case ( if I am lucky)).Kindest regards,