Barclays Bank

Need to make appointment before going there.. plz make sure u make oppointment

The staff were incredibly kind and accomodating; they took care to make sure they respected my pronouns and helped me when I had a problem with a transaction while using online banking.

Incredibly helpful staff. Both in welcoming and dealing with an issue I had with a bank card. Thank you to Alexandru too. A pleasure to receive some old school service.

Always had a great experience banking at this branch, staff friendly, knowledgeable and always on hand to help.

The opening hours they have are honestly ridiculous. If you work full-time during the week you won’t even get a chance to get inside. The only option which then remains is to go at the weekend when the last thing you want to do is queue at the bank. Please consider working people who would also like to use the bank during the week!

I had to queue for a while, as the staff member who was in charge of the (only) counter position was operating the 'self service' machine for another customer... When it was eventually my turn, she did the same for me... Surely it would be better if the bank staff just did their job, at the counter?!?I didn't queue for the counter because I don't understand the machines... I queued for the counter because I hate those machines, expect a certain level of customer service and do not want an unpaid admin job in a bank!I'm so glad I was only paying a bill there & no longer have my bank account with Barclays.

Great customer service from Andy today. Visited with an unusual, complicated request. Andy checked every option to find a resolution for me and to ensure my problem was resolved. Thanks!

I had tried several times to use the counter. Because of my work i can mostly get to the bank on weekends however I found that their counters are closed then. Tried to get off work early, got there at 15.00 and discovered that counters close earlier. This is obviously a very frustrating situation but the one of the staff members was very helpful in helping me and took the time to actually talk to me and see if we could find a solution. Very grateful to her today.

Went in on a Saturday afternoon and had amazing customer service and it wasn't too busy.Delighted that I was greeted at the door and the receptionist was very friendly and well mannered. She told me exactly where to sit and how long it would be until I was seen.The lady who delt with my query was very professional. She was understanding and sorted my problem within 10 minutes. Its good to see that great customer service is still out there.Great little branch if you need to use it