Enterprise Car Club - Enterprise, 2134 Coventry Road Sheldon, B26 3JA

Had a hire car while my car was being repaired...excellent service..

I have had a couple of cars from this branch for work purposes, all arranged through my business's fleet.The Previous cars are indicative of the quality of service they provide.latest vehicle has engine warning lights and notifications to change oil. Branch says it does it based on mileage, 500 short of the 17000 miles they say it needs to be done (I will be doing a lot more than that during this hire period). This means that the oil has been in the vehicle for 3 and a half years. The car was dropped off on Friday Morning for being on-hire the following Monday, the branch failed to contact me as promised about a replacement vehicle and strangely enough they don’t open on Bank HolidaysThe car before that was delivered with only quarter a tank of fuel. As the vehicle is for on-call purposes I need a full tank. when speaking to the branch they said return it with the fuel that it was delivered with, unfortunately the vehicle had been filled up ready for any call outs.Before that, a car was delivered with a defective washer pump. When speaking to the branch they stated it was down to the cold weather, as it was 8C outside I can’t imagine any washer bottle with anything in would freeze. It took some convincing for them to swap a car with a working windscreen washer.The cleanliness of the vehicles is ok for everywhere you don’t touch or look out of.Sticky buttons, steering wheels and stalks. What can only be described as heavy sneeze residue on the windscreen, dirty windscreen and windows (I normally spend a good while cleaning the inside of the windows before they are safe to use in sunlight)