W D M Cars Ltd

Had my Mercedes for 4 weeks then the same week I got it back I had to return it having paid out over £2000,A week later when problems resolved the owner tried to bill me for another £700, having reported him to the consumer he told me to come get my car and never want to see it or me again.

Absolutely fantastic service at a great price. Undertook a service as well as repairing my snapped handbrake cable and a clonking sound on my wheels. So glad I have found this gem of a place and will be using for everything!

WDM never fail to impress! From the friendly manner of booking the appointment to the prompt resolution of my problem. Easily the best Mercedes specialists in Birmingham (and I have tried most of them!) The owner Wayne is friendly and always willing to answer any questions. Shout out to Ed as well!

Fixed my Mercedes after the closest Mercedes dealer failed on numerous occasions. It's great to drive around without the amber engine warning light that has been on and off for years. My next car will be a Toyota. They found the problem and fixed it. Brilliant!

Simply the best independent Mercedes specialist in the West Midlands. Dropped car off for coolant leak, whilst there they also diagnosed a missing manifold bolt and perished gearbox mount. Once all the work was completed the car drove like it was brand new. Big shout out to Wayne and the lads for all their hard work!

These guys are absolutely brilliant, my father and I have known them for many years. I'm writing this review because my car recently had a check engine light and although still under warranty I wanted to see if the issue was serious before waiting weeks to be able to book in with a main dealer. Not only did they diagnosed the issue, but they wouldn't accept payment for their troubles! I would definitely recommend them to anyone looking for a better alternative to a Mercedes main dealer.

I have never come across an arrogant, rude manager such as “Wayne” before. Customer service by all the employees is non-existent here, they have tried to take advantage of my dad who is an old age pensioner (OAP). He previously went to them and paid for a repair which did not fix the problem, was asked to come back and still didn’t fix the problem and wanted more money. When questioned about the charge they made us wait a long while. We then got told to leave in a very rude manner because we wanted to know what we were paying for. They’re all a bunch of deceiving robbers!!!Save your valuable time and money, and look elsewhere. Save yourself the embarrassment!!

This is a lovely car show room where you can have a good look around without anyone hasseling you. Will certainly go in again.

Have been using WDM Cars for around 7 years, always found them very approachable. Good advise on what needs doing and what can just be monitored, what needs genuine Mercedes parts & what can be done with done with non OEM.They have access to the on-line Mercedes-Benz service history so that updated and when.It’s also much easier to have a discussion with somebody who actually understands the oily bits than at the main dealers.Goes without saying they are cheaper than the main dealers.