Hodgson Tool Hire Ltd - Burscough Depot - Head Office

Hired a small trailer,but it wasn't returned from previous hire,they picked it up for me (ride on mower) and delivered to my house and then wouldn't let me pay for it, outstanding service,thanks

Hired a micro digger for a garden project and staff were extremely helpful. Kieran came and dropped off the digger and was amazing in helping me understand how to work it, gave me advice on the job and give me some insight into tools that I could hire next time to make the job even easier. Amazing service from him in particular and the rest of the team. Staff like him should be rewarded!

We rented the carpet cleaner for the weekend and will definitely be using this again! Worked amazingly, removed tough stains and brought the carpets back to life! Top service and very friendly staff, would highly recommend!!!

Hired a scaffolding tower for the week. Spoke to a gentleman over the phone who was polite and informative. No need to pay up front only on return. Gave me the BH free. Dropped off 9.30am on the day required and picked up 9.30 on the day off hire. Brilliant service, easy going staff. Great price.

Brilliant people to do business with. Everybody is helpful and friendly. I’ve hired from them a number of times, their kit is always in great condition, and prices are very competitive. Great delivery service too. Standard of service that’s hard to find these days. Highly recommended.

Awful customer service! terrible machines and products. Had a machine that kept cutting out and they charged me a full day even though I rang them 10 minutes after drop off! Took my strimmer in to be repaired came out worse. The phone call from the manager said come and see if you are happy with what we have done." Just what you want to hear. AVOID!!!"

Used Hodgsons in Burscough on numerous occasions and never been disappointed. Friendly staff and an excellent service always guaranteed. Nothing less than 5 stars.

Warning to Prospective Hirers of this Machine including professionalsToro® STX-38 Stump Grinder is built for outstanding durability in the toughest conditions. Fully hydraulic operation means no chance of expensive belts breaking or slipping and no tension adjustments. – N.B. this is an excerpt from Hodgson Tool Hire WebsiteMy neighbour and I hired this machine recently to remove three large willow stumps that had caused damage to our septic tanks drainage. We had hired this beast of a machine two years previously for another job, which had gone trouble free. This time however on collection we were advised we had done excessive damage to the teeth caused by stones bricks and rubble.Initially we were advised by Kevin Hilton (Office Manager) :“ The teeth & pockets can and do become worn/damaged on hires – hence the reason we sharpen or replace after every hire. Even the professionals are caught out by rocks/debris under the surface or entangled within roots.”However the resulting bill of almost £340 came as a huge shock as it included almost £200 of repairs in addition to the Daily Hire charge including delivery and collection charges (all plus VAT) of £145. We never disputed the cost of repairs but felt the company could have given us some leeway, on the daily charge for the machine as we only used it for a couple of hours and asked them to collect it around lunchtime.Furthermore, one would have expected their hire fees to have included a provision for on-going maintenance due to wear and tear of cutting components (which, after all, is all that was needed). We have not caused any problems to any other components. If this maintenance cost is so high, then surely hirers should expect a warning when hiring it that they may well incur a hefty charge for cutter replacement in addition to the hire fee.We strongly advise future prospective hirers to be very wary of this company and the inflexible stance taken by the firm in view of the exceptional high bill we faced. Especially as we did not deliberately abuse the machine and had no way to access what was under the roots and the fact that Mr Hilton admitted even professional users get caught out.My advice would be avoid this firm and hire professionals locally with their own machinery if you want Stumps Away. We certainly can not recommend using them again