CTB Alarms Ltd

We had the pleasure of Jack visiting us to look at our faulty alarm system. Jack was polite and professional, letting us know exactly what checks he will be carrying out and keeping us updated throughout the time he was here.The problem was sorted quickly and efficiently and Jack made sure he went through all the necessary parts of the alarm system so that we could utilise it to its full potential. Great service, thank you Jack!

I contacted CTB when my alarm developed a fault and their service from start to finish has been absolutely brilliant. From the initial friendly helpful call to the prompt, efficient and helpful engineer it couldn't have gone any better. Brilliant service, great price and outstanding customer service. You don't need to look any further for any alarm issue. use CTB

I would highly recommend this company, absolutely impeccable!! The guys are always polite, friendly and helpful. How they keep their patience in a household like mine is amazing to say the least. Katie is wonderful and bubbly too. She is always obliging and willing to help……they all are really!!!We have never had any problems with the alarm system. Faultless!

From the call I made after our old system alarm went off without being set to having our new CTB box fitted has been first class service,Katy who answered my call was brilliant arranging the appointment, when Jack arrived he explained what he was doing from start to finish, we now have a old system brought up to date that is safe and working,we are now aware of the importance of regular servicing, just look at the back up battery Jack took out, The system is housed in a cupboard on the landing i was shocked when Jack pointed out a sooty black mark on the wall caused by the old battery, The alarm going off was probably due to a quick power cut, I'm glad it did to prompt me to get it checked, as Jack explained it could of resulted in a house fire, Thank you CTB would definitely recommend youMrs Horton

The CTB engineers were very friendly and helpful when doing my annual service - explained everything and completed effectively. Really helpfully explained additional ways to make the most of our system. Highly recommend - Thanks!

We had another great visit by Jack, customer service absolutely brilliant and such a nice guy. So respectful of our home while he completed his work, incredibly thorough and really knows his stuff. Wouldn't hesitate to recommend not only Jack but the whole company, even the organisation of the appointment was really efficient and polite, working with our availability. Thank you CBT Alarms!

Absolutely TOP service from Jack at CTB alarms. Jack has been servicing our alarm for a few years now and always provides the best possible service. Highly recommend this company, their service has always been top notch.

Both office and on site staff are courteous, friendly efficient. They turn up when they say they are going to, and carry out work to a high standard. Thanks to Katie, Will and Josh

Had a sensor problem and literally nobody else we were recommended would help. These guys were super friendly and helpful sending someone out THE SAME DAY for no extra charge or emergency fee. Jack sorted us out quickly and efficiently and was very knowledgeable and informative. Katie booked us in and kept us updated to timings etc. Will absolutely be using and recommending this company in the future. Such a relief to have someone you can trust and rely on! Thank you!

Fantastic company answered all our questions from start to finish, no pressure added or unnecessary additional items sold, Katie was so helpful and polite. The engineer who fitted the system Will, was knowledgable and ran through the entire system several times before leaving and was very patient when it came to the specifics of where we wanted sensors, panel and alarm box. I’m sure we drove him mad! Would really recommend to anyone looking for an alarm company.