Burns Express Freight Ltd

Arrived with a delivery was told booked in for 13.30 on arrival said I wasn't booked in they then said we'll get to you you'll have to wait ok no problem I said 1 hour later sorry driver come back tomorrow at 11.00 am can't tip you after 15.00 got are own to tip no wonder theirs a driver shortage the way we get Bloody treatedAbsolutely disgusting

There are great HGV drivers out there and there are dreadful ones who have a total disregard for the rules of the road and for other road users and the workforce that maintain them. My experience of this company is that their driver fell well into the latter category. If they treat your precious cargo like they treat other road users then avoid this company at all costs. Tailgating, speeding and aggressive behaviour were amongst their misdemeanours.

Burns Express is the best job I ever had.Due to ill health, I had to give it up.Miss all the lads, that, made this place special.Big Stevie, Michael, Victor, Frank and Russell, and a big thankyou to Karen Michael and Gemma.Burns Express will always have a special place in my heart, so if your needing anything delivered, let Burns Express make it special for you.

Just avoid at all cost - probably the least professional and human friendly people in the industry.We bought an exercise bike online which arrived broken by a different company who delivered it front of our flat door, but since its arrived DOA the seller organised this company to collect the old one. This Burns turned up on time, my asthmatic fiance was at home.The driver was rushing, was rude, explained that they only do doorstep delivery. My fiance asked them to leave the box in the communal area then inside the building (we live in a flat), but the driver refused to do that with a comment:...No one is going to do that for you love

Driver and company are useless. Never use!! Charged £200 to redeliver because the driver said he couldn’t park. Terrible customer service.

Didn’t get the guys name but most helpful delivery to our premises in Linlithgow. He should be congratulated as it’s a rarity for delivery guys to be so helpful and friendly. Big well done:). Ps all I know is he was born in Tollcross and lives in Hawkhead, Paisley:). Great experience…..

Nice trucks. Unfortunately I didn't start well. But no one to blame. Learned a lesson. Get sat Nov. Would recommend. Five stars.

Always had a very positive experience with Burns Express across multiple collections, mostly booked through shipping agents for freight heading overseas. Drivers have always been very pleasant.

Left some very expensive equipment in the rain at the wrong address without asking for any signature. It was then very difficult to get in touch with someone and even more difficult to get them to care.