Universal Travel

Good

Poor customer service and mis management

Good experience

i just find theres no professionalism..they act like theyre giving u their arm n leg when ur paying for THEIR services?? If they keep acting like that they will lose the customers theyre currently getting and go elsewhere for their services..just intimidating going in there..i rung up to verify some details and got cut off twice by both people in there..very unproffesional behaviour..il make sure to take my services elsewhere now...joke of a company..cutting customers off the phone really?? Wheres the proffesionalism what a joke..and to top it off i only went in and had to face them in person to sort the issue out when theyve cudve easily spoke on the phone!! Wasting my precious time even further..terrible service..go elsewhere!!

Raja jee the great. Excellent service.

Price of Flight tickets on par with other travel agents in and around Bristol. Mainly flights to Pakistan either direct or indirect. Also do money transfer to Pakistan although not swift. Please allow two working days for it to reach destination.

They charge 5£ service which should be free as it's free elsewhere