Bentley Lodge Care & Nursing Home

I was a carer for 4 years there from 2005 to 2009 I really enjoyed working from beginning untill the menager who lost her position there stilling my money for accommodation. Ofcourse police was involved, Unfortunately who really work hard like me and other staff never has time for breake in the morning . For 41 residents only 6 carers was really not enough. I am working where is 15 residents and 3 staff and 1 nurses during the day and night 2 carers.Later come another menager even worse because discriminate some staff. That staff win case in court and competition. Because of bàd management l left this place. I was working in few care homes and nursing homes. But Quinta Nursing Home was the hardest place to work. I hope change ther somthing for better.The Home always was very clean because ther was very good polish cleaner that time.

Lovely staff who have a very holistic approach, the residents seem to be at the heart of the service. Excellent place of care.

Superb, kind and professional care. Wonderful caring staff.

One of the best things about this nursing home is home made cooked meal. :)

The non-stop screaming and howling of the residents is driving me insane. It goes on relentlessly all night. One lady is particularly bad after 1am and keeps me awake all night with her constant wailing and shrieking. It's been going on 6 months. I have sympathy for these people suffering dementia, but a residential area isn't the place for patients like this. Living near this care home is a total nightmare.

We live adjacent to this home and it has got so bad in recent months with the constant noise of the residents. During the day they scream in the garden, at night relentlessly out of open windows, even at 3AM. It is like living in a lunatics asylum here. The owner should give it a go! Numerous people have tried to complain but they do not answer emails.

My friend was discharged from hospital May 23rd on visiting she seemed to be realy happy and settled staff very friendly The manager answered all my questions in a positive and reassuring manner on looking at activities and food woud say a deff 4 stars CB

Friendly staff made me feel welcomeNice garden area

Sent polite email to complain about the noise of this place at all hours of the night. No response from them whatsoever. I am now going to complain to the council.

A 14 day quarantine for new residents because of covid but dementia patients and staff not wearing masks and wondering into my mum's room, sitting on her bed messing with her stuff. No control of patients and no dignity for my mum, this home is terrible and not treating covid seriously. Will take my mum out of there as soon as possible.