The Gourmet Bar

Thank you so much for a lovely dinner.Food is great and the service is friendly and helpful.I can recommend Lasagna and tomato basil soup.

I went for an afternoon tea yesterday with a friend to the Gourmet Bar inside Novotel York.1. Good things:The restaurant is decent, it was warm, spacious, quiet (no loud music and noisey people) and the seats were soft and comfortable, the atmosphere was peaceful, (which is extremely rare to get this at all in the UK).2. The lady that served us was lovely and the staff in general were helpfulBad things:1. We went there for afternoon tea valued at £24 for two , the savory and sweets snacks were skimpy, tiny, skinny and extra small. It consists of four dry, tiny, skinny sandwiches, two extra small scones, and a few extra small miniatures cakes. All of this together wouldn't even be enough for one person.2. It was the worst afternoon tea I had in my life. The photo on the voucher did not meet what I got.Recommendations:If I was the manager, I would realize that most if not many people go for afternoon tea for special occasions they want a time to make memories and not leave hungry and embarrassed after paying £24, we left hungry, I was disappointed and felt embarrassed.How does it go wrong, it is low cost to prepare for kitchens and it doesn't involve much skill and knowledge in making half decent sweet and savory snacks and a good way of getting customers in...

Karl and salvi were super attentive and so welcoming when we arrived!