Tech-Wales Ltd

Most small companies in business will need some support at some stage with their IT unless they have an in-house IT expert. Needless to say, we required some help recently after a hard disc catastrophe and we looked for a local company to help us get things back on track. Tech-Wales have been brilliant, not only in their knowledge of my requirements but also in their explanation of what they were doing and why.Over the past few weeks we have had the pleasure of dealing with Adrian, Mike, Mathew and Gareth and can honestly say that they are all very professional and knowledgable in what they do.Totally recommend.

We've used Mike and the team for a multitude of IT issues, that were just beyond the knowledge of the office. Always happy to help and with things from the phone system to fixing non-responsive computers; from setting up new computers to tackling bespoke programs and server issues - their range of knowledge is amazing. Always up for learning and solving new problems, I would recommend Tech-Wales to everyone!

Tech Wales is th eperfect merger of high professionalism and local" feel in that they are friendly and go above and beyond to support and solve the issues I had in a rapid timeframe. I cannot recommend them enough and while I don't hope for future issues in my IT

I have now used the services of Tech Wales on a number of occasions from the supply and installation of new PC to a particular specification for my office, through to use of their IT support.I find the Tech Wales team highly Knowledgeable and experienced, their pricing competitive and the support services they provide exemplary.I would not hesitate to recommend Tech Wales IT services to any other business.

At Computer Forms we have needed to update various elements of our day to day function but have always been put off due to worry of downtime, loss of connectivity, missed emails and website functionality. The general chaos that tends to come with these changes. We spoke with Tech-Wales who quickly arranged an appointment to discuss our needs. They have provided us with excellent solutions, competitively priced. Always prompt, polite and most importantly knowledgeable. The extra effort put in by Tech-Wales and especially Adrian to make sure we have had a smooth transition has been greatly appreciated by all at Computer Forms. If only we'd known Tech-Wales could make it such a painless process! Thank you. We are very happy to highly recommend Tech-Wales

I work for a manufacturing company and wanted to change our system from physical paper folders to online only.We drafted a basic principle of what we wanted to achieve and sent the enquiry out to many local tech companies.Tech Wales responded with an depth written proposal and costs. Impressed with both their understanding of what we were looking to achieve and their competitive price, we proceeded to instruct them to develop the program.Adrian made himself almost instantly available to meet, to gain a full understanding of our requirements and to show the working principles of the proposed program / application.Within 8 days, the program was up and running.We were incredibly impressed with how well the program / app was tailored to our requirements and also how quick the development had taken, considering the complexities and vast amount of data involved.During the first week of testing the app, we identified a number of modifications we required (these were additional requirements not items missed in development). I emailed Adrian with a note of these and within hours, these modifications were complete. Adrian then hosted an online meeting / screen takeover showing how to use the additional tools added.The following week, we decided to ask Tech Wales to develop an additional application for our shop floor staff to be able to view and track projects. This application was developed and published within days, and worked faultlessly from the start.We are really impressed how well Tech Wales understood our complicated requirements and how competently and quick they were able to develop the systems for use.

Tech-Wales provide a first class IT support service. They have a team of helpful and friendly staff for whom nothing is too much trouble. We have received a first class service from them for several years and particularly during our recent office move and these challenging times. Well done Tech-Wales and thank you.

I had a first-rate experience with Tech-Wales.As a self-employed marketing consultant working from home, my internet connection needs to be flawless in every room throughout my house. Following a disastrous installation with my previous contractor, I needed a trustworthy company with a firm understanding of the problem to undo the previous contractor's mess and set things right.Fortunately for me, I was put in contact with Tech Wales and their engineer, Dorian, arrived within 24 hours of my first phone call to give an on-site evaluation of the problem. A breakdown was provided in advance of moving forward, which was clearly explained and with good intention to save me money. Shortly after this, my whole system was working perfectly and I couldn't be happier with the service I received.Thanks a bunch to these guys. Genuinely a five-star company!Gareth

Outstanding. All repairs were timely with no undue delays. The customer service was courteous and professional. Tech Wales Ltd understand the issues faced by users when IT is failing and they provide the best support possible. I have no hesitation in recommending them to others.

Mike and the team are absolutely amazing, nothing is too much trouble. They resolve issues and complete tasks in an efficient and timely manner. Whilst expanding rapidly they have managed to keep a very personable approach with a friendly, knowledgeable team who are always on hand to advise with any tech related queries.