Still & Bedford Opticians

I have a complicated eye condition and have experienced excellent care from both opticians and Rachel the practice manager. The eye test is thorough and properly explained. When I needed emergency glasses Rachel went above and beyond to make sure I had them as quickly as possible. Would highly recommended.

Top notch visit, really professional practice, an extremely welcoming and positive experience from start to finish. I easily managed to make an appointment, a very accommodating team. I had a very detailed testing procedure by the optician, who demonstrated excellent interpersonal skills and had my new glasses within a few days. I’ve worn glasses all my life and highly recommend the Team @ Still & Bedford.

Very thorough and detailed examination carried out by a very pleasant and competent optometrist. I felt very relaxed during the whole process and will definitely continue to use their services.

I've been with Still & Bedford since before I can remember. They have always been incredibly attentive and thorough. I was nervous when the original owner retired, however, they've maintained their standards and continue to be a reliable provider of a valuable service.

Having been disappointed with my previous two visits to a well known High Street optician, I decided to try out a local independent optician instead - and very impressed I was.My appointment was arranged quickly to address the issues I was having and the detailed examination, explanations and after-care advice was all done professionally and left me feeling treated as an individual rather then being part of a time-pressured production line.I proceeded to purchase my glasses from the extensive range available even though I felt no pressure to do so and was very impressed to get the call the following day that my glasses were ready for collection.However, the real inspiration for the review is that over the Christmas period, I sat on my week old glasses making them unwearable but contacted the Ferndown branch who immediately suggested I bring them in and they would be repaired as soon as possible. Imagine my surprise when later that evening, the optician himself knocks on my door and hands me my repaired glasses. Above and beyond normal.A truly professional service from the outset, Thank you.

I have used Still and Bedford for some 20 years at least and ever since their move to their Wimborne Road location. I can report that on every visit I have received careful and conscientious eye examination and every stage was explained in detail. Highly recommended.

Efficient, friendly, a serious test and a wide selection of glasses. We have been under Still & Bedford for many years and are always satisfied we’ve had the best possible care.Joan Roseman

Excellent service as usual. The optician really took time to listen and explain everything to me as well as giving me a discount on my second pair of glasses. The practice manager, Rachel, is always very efficient and helpful.

Very professional and very welcoming, and Very knowledgeable,was given lots of good and useful information. I would highly recommend this place. A big thankyou.

Excellent service. My initial eye exam was comprehensive and included an informative and very interesting explanation of all the tests and xrays. Since collecting my glasses I have been extremely happy with my prescription. I would also like to say thank you to Rachel the practice manager for the great after sales service. I stepped on my glasses by mistake and feared an expensive repair bill, but Rachel was able to do a first-rate repair job for me - within an hour or so. All-in-all great personable, caring service. A few quid more expensive perhaps than high street chains like spec savers but worth every penny.