Oakheart Property - Mersea Island (formerly Blackwater Estates)

Bought a place through them, service really good from start to finish. Staff pleasent and helpful.

Highly professional, very friendly and hard-working. As a client I felt supported throughout the process, even when the obstacles were strictly speaking nothing to do with Blackwater Estates. I would thoroughly recommend these people: they earn their commission!

They were amazing so helpful, professional and communication exceptional. They made a stressful move so much easier and the aftercare excellent. Thank you .

We were looking for a property to rent on Mersea and the estate agent in the office seemed to be very helpful offering to show us a property on the High Street. When we saw it we felt it was suitable for us so we requested to rent it but we were told we needed to wait 4 days for the landlord to decide if he was happy to rent to us. We waited over 1 and a half weeks before we phoned them again after not hearing anything. They still had no news. Then three further days later they called to say we were not the type of people that the landlord wanted to rent to as we had small children and a dog. This criteria should have been defined at the beginning and we should not have been offered the property. This turned out to be a complete waste of our time and we are very disappointed with this estate agents. We do not recommend the leasing element of this branch.

Great job Zav! Helped as at every stage and knows the local market thoroughly.

Selling a property from a great distance, Blackwaters did everything to help us make this process hassle free. Nothing was too much trouble and everything went so smoothly from beginning to end. Two very pleased customers!!

Everyone has been so friendly, easy to deal with and really worked with us to make the process for our home as quick and easy as can be! Special shout out to Cara and Richard who have been amazing!! Would happily use again (if needed)

From the very first conversation, I felt I was in good hands and I was right. The entire process of selling has been a pleasure, made so much easier by the team. I can’t thank you all enough.

Zav and his team are excellent - professional with attention to detail and go the extra mile

Excellent service and always prompt responses to our emails. Friendly and incredibly helpful particularly with negotiating purchase price. We felt we were in very good hands.